Client Relations Manager
J3607
Posted: 09/10/2026
- £30000 to £33000 Per: annum
- Yeovil, South West,
- Permanent
Are you a confident Account Manager who is a commercially minded relationship builder, who enjoys growing existing accounts, winning back lapsed customers and identifying new sales opportunities?
We’re looking for a proactive Client Relations Manager/Account Manager to join a growing business specialising in high-quality products. This is an exciting opportunity for someone who enjoys customer relationship management, account development and taking ownership of their sales performance.
With a portfolio of existing customers and warm, lapsed client contacts to work with, you’ll have the opportunity to build relationships, increase revenue and make a real impact on business growth.
The Role – As Client Relations Manager, you’ll be responsible for developing strong customer relationships, retaining existing business and identifying opportunities to grow sales, revenue and profit margins.
Key responsibilities include:
You’ll ideally have:
We’re looking for a proactive Client Relations Manager/Account Manager to join a growing business specialising in high-quality products. This is an exciting opportunity for someone who enjoys customer relationship management, account development and taking ownership of their sales performance.
With a portfolio of existing customers and warm, lapsed client contacts to work with, you’ll have the opportunity to build relationships, increase revenue and make a real impact on business growth.
The Role – As Client Relations Manager, you’ll be responsible for developing strong customer relationships, retaining existing business and identifying opportunities to grow sales, revenue and profit margins.
Key responsibilities include:
- Contacting warm, lapsed clients to re-establish relationships and generate sales opportunities.
- Building and maintaining strong relationships with existing customers.
- Upselling products, introducing new product lines and identifying opportunities to increase account spend.
- Following up on quotations and converting opportunities into sales.
- Managing customer enquiries, emails and CRM records.
- Making proactive outbound calls and planning daily sales activity.
- Monitoring account performance and identifying opportunities for growth.
- Arranging regular customer visits and quarterly account review meetings.
- Preparing quotations and negotiating pricing, with the opportunity to make decisions on margins in line with company targets.
- Delivering against sales targets for revenue, margin and account growth.
You’ll ideally have:
- Previous experience in sales, account management, customer relationship management or a similar commercial role.
- Excellent communication and relationship-building skills.
- Confidence making outbound calls and following up on sales opportunities.
- A proactive approach to upselling, cross-selling and identifying new business within existing accounts.
- Good IT skills, including Microsoft Office, Excel, Outlook and Teams.
- Strong organisational and planning skills, with the ability to manage your time effectively.
- A positive, enthusiastic attitude and a genuine desire to achieve results.
- The ability to work independently while contributing to a wider team.
