Warehouse Supervisor

We are recruiting for a Warehouse Supervisor to join an award winning online retailer based in Stoke on Trent. Imagine leading a dedicated team in a fast-paced warehouse, ensuring smooth operations and exceptional customer service. This Warehouse Supervisor role offers the chance to showcase leadership skills, problem-solving abilities, and attention to detail, all while fostering a positive and productive work environment.

Salary: £30,320 per annum

As Warehouse Supervisor you will manage a team of 7 operatives across pick, pack, dispatch, and goods-in functions, utilising handheld scanners. The role involves working a three-shift rota:

- Week 1: 8.30am-5.30pm, Monday to Friday
- Week 2: 10am-7pm, Monday to Friday
- Week 3: 8.30am-5.30pm, Monday to Friday + 9am-5pm, Saturday

Key Responsibilities

• Team Supervision: Lead and motivate the warehouse team, ensuring high performance and morale.
• Operational Efficiency: Oversee key warehouse functions, from goods received to dispatch, ensuring timely and accurate order fulfilment.
• Training and Development: Train new staff, fostering a culture of continuous improvement and safety compliance.
• Resource Allocation: Ensure adequate resources are allocated to meet business needs, including goods-in, goods-out, and systems.
• Quality Control: Check deliveries against delivery notes, report discrepancies, and ensure standards of driver safety and equipment functionality.
• Customer Service: Collaborate with the Customer Service team to address queries and facilitate customer collections.
• Security and Safety: Adhere to agreed security measures and maintain high standards of health and safety.

Skills and Experience

• Proven experience in a Warehouse Supervisor or Warehouse Team Leader role
• Leadership: Strong people management skills with the ability to build rapport and motivate a team.
• Communication: Exceptional communication skills for effective collaboration with team members and key stakeholders.
• Problem-Solving: Keen problem-solving abilities to navigate the challenges of a fast-paced environment.
• Attention to Detail: A meticulous approach to ensure accuracy in all warehouse operations.

Performance Measures

- Meeting customer shipment deadlines 100% of the time.
- Resolving customer service queries satisfactorily.
- Maintaining minimal accidents or near-miss events.
- Achieving positive results in health and safety audits.
- Ensuring minimal discrepancies in stock count.


This Warehouse Supervisor role is perfect for a proactive and dedicated individual looking to make a significant impact in a thriving warehouse environment. If this sounds like the next step in your career, consider this exciting role.

Meridian Business Support is a recruitment specialist acting on behalf of our client as an Employment Agency for this vacancy.