System Administrator

We have an exciting position available to join one of our clients as a System Administrator on a temporary basis. We are seeking a dynamic, enthusiastic, and confident individual to join a small team in providing support as a single point of contact for users of the CareFirst system within Children’s Services. CareFirst is the case management system utilised by social services and communities staff for recording service user information and key performance indicators.

Rates of Pay (weekly pay):
Regular: £12.38 per hour
Bank Holiday: £24.76 per hour
Overtime: £18.57 per hour
Weekend: £18.57 per hour
Evening: £16.51 per hour

Hours: 09:00 - 17:00

Location: Hybrid working with occasional attendance at County Hall

Responsibilities:

• Act as a primary contact for both internal and external users of CareFirst, assisting in logging, expediting, and resolving queries or issues.
• Set up new users and organisations on the CareFirst system and schedule staff for relevant training sessions.
• Handle various data cleansing tasks within the system.
• Utilise Helpdesk/customer service experience and technical proficiency with applications to support users effectively.
• Demonstrate proficiency in Excel, with additional experience in SharePoint and Microsoft Forms being advantageous.

Additional Information:
This is a hybrid working role, although during the implementation of the new Eclipse system, occasional attendance at County Hall may be required, depending on assigned tasks.

If you think you have the skills and experience required for this role, then we would love to hear from you. Please apply online, and we will be in touch soon.