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Supply Chain Coordinator

J2267
  • £28000 to £32000 Per: annum + Benefits: Excellent Benefits Package!
  • Kingstone, West Midlands,
  • Permanent
Supply Chain Coordinator - Hereford - Transform Your Career with a Leading, Global Industry Supplier. Are you passionate about delivering exceptional customer service and ensuring smooth order fulfilment processes? Thrive in a dynamic environment where logistics, communication, and attention to detail are key? This Supply Chain Coordinator role offers a chance to excel in a supportive and innovative company.

Why This Supply Chain Coordinator Role Stands Out:
  • Competitive Salary & Benefits: Earn up to £32k per annum, enjoy 25 days annual leave, a health cash plan, and an 8% contributory pension.
  • Work-Life Balance: Office-based role with working hours from 8.30 am to 5 pm, Monday to Friday.
  • Team Environment: Join a close-knit team of 2 in Hereford and be part of a wider team of 15 across 4 UK sites.
  • Career Growth: Develop your skills in a leading supplier of high-quality ingredients and solutions for various industries.

Supply Chain Coordinator Role Responsibilities:
  • Accurately enter and manage approx 15 sales orders through the full lifecycle at any one time: production, QC, dispatch, and delivery
  • Monitor OTIF (On-Time-In-Full) performance and proactively address risks or delays
  • Act as the main customer contact for order updates, delivery queries, and issue resolution
  • Register and resolve customer complaints with timely follow-up
  • Coordinate transport, dispatch, and 3PL partners to meet delivery schedules
  • Prepare customer invoices, process returns, and issue credit notes
  • Support the Sales team and liaise with internal departments to resolve order or service issues
  • Complete monthly reconciliations and support audits and reporting

We are really keen to hear from applicants with the following skills and experience: 
  • 3+ years’ experience in order fulfilment, customer service, or sales support, ideally within a manufacturing or production environment
  • Solid understanding of logistics and supply chain processes (Incoterms and import/export experience an advantage)
  • Strong communication and relationship-building skills
  • Confident using ERP/order management systems and Microsoft Office, with basic Excel skills
  • Detail-focused, solutions-driven, and customer-centric
  • Able to juggle priorities and meet deadlines in a fast-paced setting

You will have your own transport is essential due to the location.

Seize this chance to advance your career with a company committed to innovation, reliability, and customer focus. Apply now and become an integral part of a team dedicated to operational excellence and customer satisfaction.

Meridian Business Support is a recruitment specialist acting on behalf of our client as an Employment Agency for this vacancy.
Imogen Wilson National Recruitment Centre Manager 0117 906 5808

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