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Membership and Insurance Services Representative

J3087
  • £27000 + Benefits: Competitive salary of £27,000 / Monday–Friday working pattern (no weekends) / Office-based role in Eastleigh / Supportive team environment
  • Eastleigh, South East,
  • Permanent
Membership and Insurance Services Representative
 
Meridian Business Support is recruiting for a Membership and Insurance Services Representative to join our client in Eastleigh
 
📍 Eastleigh (Office-based)
💷 £27,000 per year
🕒 Full-time | Monday to Friday
 
Job Description
 
This is an excellent opportunity for an organised and customer-focused individual to join a busy Membership and Insurance Services team.
You will support the end-to-end member journey, ensuring documentation is processed accurately and efficiently while delivering outstanding customer service.
 
Key Responsibilities
 
  • Process membership and insurance documentation in line with SLAs and targets
  • Maintain accurate and up-to-date records
  • Respond to member enquiries via phone and email
  • Deliver a high standard of customer service
  • Support the full member journey from onboarding through to ongoing service
  • Work collaboratively with team members to meet performance targets
  • Ensure compliance with internal procedures and quality standards
 
Requirements
 
  • Previous administration or customer service experience
  • Strong attention to detail and accuracy
  • Good communication skills (written and verbal)
  • Ability to prioritise workload and meet deadlines
  • Proficient with Microsoft Office
 
Benefits
 
  • Competitive salary of £27,000
  • Monday–Friday working pattern (no weekends)
  • Office-based role in Eastleigh
  • Supportive team environment
 
For more information or to apply, click the link here or contact Emma Brotherton at Meridian Business Support – emma.brotherton@meridianbs.co.uk / 02380 002315
 
Meridian Business Support is acting as an employment business on this vacancy.
Emma Brotherton Operations Manager 023 8000 2315

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