Customer Service Advisor
TA-180
Posted: 13/06/2025
- £26000 to £27000 Per: annum
- Stonehouse, South West,
- Permanent
🌟 Customer Service Advisor – No Weekend Work, Great Benefits, and Early Finish on Fridays! 🌟
Join one of the friendliest teams in the Stonehouse area. This isn’t a call centre job. You'll be responding to business to business enquiries, not taking calls from the general public. Plus: flexible hybrid working one or perhaps two days per week once trained (if you'd like this) and private healthcare.
Job Title: Customer Service Advisor
Location: Stonehouse, Gloucestershire (with option for some working from home once trained)
Hours: 9am–5pm Monday–Thursday, early finish on Fridays
Salary: £26,000 - £27,000 + excellent benefits
About the Role
Join a small, supportive team in bright, modern offices where you’ll handle customer enquiries from business clients across a range of sectors (including government and industry). You’ll respond by phone and email, offering helpful product information and managing orders from start to finish — all with plenty of training and support.
This is a relaxed, professional environment with time to learn, proper onboarding, and manageable workloads. Delivering good service, using smart systems, and a brilliant team spirit.
What You'll Be Doing
Benefits & Company Culture
Work for a highly respected company known for quality, service, and a great working environment. Offices are newly refurbished with modern break areas – and even table football if that’s your thing!
Perks include:
Interested?
Apply via this site or contact Tom Andrews at Meridian:
📧 tandrews@meridianbs.co.uk
📞 01242 246 020
No CV? No problem – just get in touch and we’ll help you through the process.
Meridian Business Support is a recruitment specialist acting on behalf of our client as an Employment Agency for this vacancy.
Join one of the friendliest teams in the Stonehouse area. This isn’t a call centre job. You'll be responding to business to business enquiries, not taking calls from the general public. Plus: flexible hybrid working one or perhaps two days per week once trained (if you'd like this) and private healthcare.
Job Title: Customer Service Advisor
Location: Stonehouse, Gloucestershire (with option for some working from home once trained)
Hours: 9am–5pm Monday–Thursday, early finish on Fridays
Salary: £26,000 - £27,000 + excellent benefits
About the Role
Join a small, supportive team in bright, modern offices where you’ll handle customer enquiries from business clients across a range of sectors (including government and industry). You’ll respond by phone and email, offering helpful product information and managing orders from start to finish — all with plenty of training and support.
This is a relaxed, professional environment with time to learn, proper onboarding, and manageable workloads. Delivering good service, using smart systems, and a brilliant team spirit.
What You'll Be Doing
- Responding to business to business customer enquiries by phone and email (not taking calls from the public)
- Entering and processing customer orders on the database
- Liaising with internal departments to ensure timely delivery
- Building rapport with repeat clients and understanding their needs
- Maintaining accuracy and attention to detail in every task
- Previous experience in a customer service, sales support, account coordinator or similar role
- Experience using order processing or ERP software such as SAP, Oracle, JD Edwards, NetSuite, or similar
- Confident using Microsoft Word, Outlook, and basic Excel
- Strong written and verbal communication skills with a helpful, professional tone
Benefits & Company Culture
Work for a highly respected company known for quality, service, and a great working environment. Offices are newly refurbished with modern break areas – and even table football if that’s your thing!
Perks include:
- Private medical healthcare
- 25 days holiday + bank holidays
- Office closed over Christmas
- Hybrid working (up to 2 days working from home once trained)
- Friendly team, great manager, and excellent training
- Free on-site parking and accessible location
Interested?
Apply via this site or contact Tom Andrews at Meridian:
📧 tandrews@meridianbs.co.uk
📞 01242 246 020
No CV? No problem – just get in touch and we’ll help you through the process.
Meridian Business Support is a recruitment specialist acting on behalf of our client as an Employment Agency for this vacancy.
