Customer Care Representative
SB-258
Posted: 15/10/2025
- £24000 to £26000 Per: annum
- Bridgwater, South West,
- Permanent
Customer Care Representative | Multilingual | Up to £26,000
Location: Bridgwater (easily comutible by car or public transport)
Employment Type: Permanent
Salary: Competative
Are you a motivated and detail-oriented professional with strong communication skills in English and one of the following languages — German, Finnish, Swedish, Norwegian, or French?
Join a dynamic international team where you’ll play a key role in delivering outstanding Customer Care and Order Management to our B2B clients.
What You’ll Do:
Customer Care Representative & Order Management
Fluent in English + one of: German, Finnish, Swedish, Norwegian, or French
Excellent communication and organisation skills
Experience in customer care, order processing, or logistics (B2B preferred)
A proactive, solution-focused approach
Why Join?
Apply now or message us for a confidential chat.
(Customer Care Representative)
Location: Bridgwater (easily comutible by car or public transport)
Employment Type: Permanent
Salary: Competative
Are you a motivated and detail-oriented professional with strong communication skills in English and one of the following languages — German, Finnish, Swedish, Norwegian, or French?
Join a dynamic international team where you’ll play a key role in delivering outstanding Customer Care and Order Management to our B2B clients.
What You’ll Do:
Customer Care Representative & Order Management
- Act as the single point of contact for B2B customers
- Process and confirm orders, ensuring smooth and timely delivery
- Proactively communicate throughout the order cycle
- Prepare accurate shipping and invoicing documents
- Adapt documentation to destination-specific requirements
- Coordinate with warehouses for road and airfreight logistics
- Collaborate with Sales and Account Managers to build strong client relationships
- Support customers using our digital platforms (EDI, B2B Webstore)
- Identify upselling and cross-selling opportunities to drive growth
- Provide customs, compliance, and certification documents (MSDS, TDS, Certificates)
- Manage claims, returns, and corrections efficiently and professionally
Fluent in English + one of: German, Finnish, Swedish, Norwegian, or French
Excellent communication and organisation skills
Experience in customer care, order processing, or logistics (B2B preferred)
A proactive, solution-focused approach
Why Join?
- Competitive salary
- Work in a supportive, international environment
- Opportunities for learning, growth, and career progression
Apply now or message us for a confidential chat.
(Customer Care Representative)
