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Client Service Administrator

J2250
  • £14.50 + Benefits: 30 Hours Per Week, Weekly Pay, FTC, Holiday Pay (accrued), Temp Club Benefits
  • Eastleigh, South East,
  • Contract
Client Service Administrator – Maternity Cover (Feb 2026 – Jan 2027)
 
Location: Near Eastleigh (SO50)
Contract: Fixed Term / 30 Hours per week
Salary: £14.50 p/h
Start Date: Early February 2026
 
Are you an experienced Administrator with exceptional organisational skills and a passion for delivering outstanding customer service? We’re looking for a proactive, detail-driven professional to join our clients team on a maternity cover contract until January 2027.
 
This is a varied and rewarding role where you’ll be the key link between customers, sales, procurement, and service teams—ensuring everything runs smoothly from order to delivery.
 
What You’ll Do
 
  • Sales Order Management – Progress orders, liaise with customers, and coordinate programming requirements.
  • Service Ticket Coordination – Track service requests, manage quotations, and ensure timely equipment turnaround.
  • Customer Care & Relationship Building – Make regular care calls, share updates, and identify growth opportunities.
    Customer Satisfaction Surveys – Conduct monthly surveys for ISO 9001 compliance.
  • Ofcom Licensing – Handle renewals, amendments, and new applications.
  • CRM Management – Keep customer data accurate and up-to-date.
  • General Admin – Answer calls and support the wider team.
 
What We’re Looking For
 
  • Proven administration experience in a busy office environment.
  • Proficient in Microsoft Office (Excel essential) and CRM systems.
  • Experience with Sage Accounting is a big plus!
  • Strong organisational and multitasking skills.
  • Excellent communication and customer service abilities.
 
Why You’ll Love this role
 
  • Supportive, friendly team environment
  • Opportunity to work on varied tasks and projects
  • Make a real impact on customer satisfaction and business success
  • Competitive salary and benefits package
 
If you are interested in applying for this role, click the link or contact Emma at Meridian (Eastleigh)
Meridian Business Support is a recruitment specialist acting on behalf of our client as an employment business for this vacancy
Emma Brotherton Operations Manager 023 8000 2315

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