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Administrator

MM-411-1
  • £24000 to £28000 Per: annum + Benefits: Excellent Company Benefits!
  • West Molesey, South East,
  • Permanent
Due to growth, we are currently recruiting for an Administrator to work Monday to Friday DAYS for a leading pharmaceutical manufacturer based in their premises in West Moseley, easily accessible by public transport and there is free onsite parking too!

This Administrator role is a permanent position working Monday to Friday 9am-6pm (0900-1800) with one hour’s lunch break daily (40 hours per week), offering a salary of £24-28,000 per annum (dependant on experience) plus annual bonus and other excellent benefits as below!

As Administrator, you will be working in a team within their internal pharmacy onsite reporting into the Pharmacy Manager, answering patient queries relating to prescriptions and product information, and completing daily pharmacy administrative tasks. This position will offer the opportunity to work within a growing and fast paced environment within the internal pharmacy, developing your administrative skills as well as contributing to the smooth running of daily operations. Key responsibilities will include:
  • Answering phone calls regarding patient prescription queries and product information
  • Patient contact for prescription and payments
  • Counting daily prescriptions received and logging
  • Addressing emails
  • Liasing with clinics and healthcare professionals regarding patient queries
  • End of month duties for prescription count
  • Carrying out administrative tasks relating to Import/Export
  • Directing requests and unresolved issues to the designated person
  • Keeping records of customer interactions and transactions
  • Recording details of enquiries, comments and complaints and actions taken
  • Communicating and co-coordinating with internal departments

We are really keen to hear from applicants with the following skills and experience:
  • Proven experience within an Administrator role with a good Customer Service background
  • Any experience in a similar role within a pharmacy or healthcare setting within customer service or administration will be advantageous, with experience in dealing with patients
  • Excellent communication skills (both written and oral) with a confident telephone manner
  • Strong user of MS Office, any knowledge of SAP would be useful although training will be provided on SAP
  • Ability to self-manage and prioritise and plan effectively and manage your workload in a proactive way
  • Well-developed interpersonal skills coupled with an ability to prioritise workload
  • Accurate keyboarding skills

Benefits Include:
  • 28 Days Annual Leave + Birthday Off!
  • Annual Bonus based on company performance
  • Real Career Development Opportunities!
  • Company events
  • Company pension
  • Employee discount
  • Free parking
  • Life insurance
  • Referral programme
  • Sick pay
  • Wellness programme
 
Please apply today or call us to discuss this Administrator role in more detail!
Melanie Machin Perm Resourcing Consultant 0117 90658008

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