Administrator
MM-411
Posted: 15/04/2024
- £23795 + Benefits: Excellent Company Benefits!
- West Molesey, South East,
- Permanent
Due to growth, we are currently recruiting for an Administrator to work Monday to Friday DAYS for a leading pharmaceutical manufacturer based in their premises in West Moseley, easily accessible by public transport and there is free on-site parking too!
This Administrator role is a permanent position working Monday to Friday 9am-6pm (0900-1800) with one hour’s lunch break daily (40 hours per week), offering a salary of £23,795 per annum (£11.44 per hour) plus annual bonus and other excellent benefits as below!
As Administrator, you will be working in a team within their internal pharmacy on-site reporting into the Pharmacy Manager, answering patient queries relating to prescriptions and product information, and completing daily pharmacy administrative tasks. This position will offer the opportunity to work within a growing and fast paced environment within the internal pharmacy, developing your administrative skills as well as contributing to the smooth running of daily operations. Key responsibilities will include:
We are really keen to hear from applicants with the following skills and experience:
Benefits Include:
Please apply today or call us to discuss this Administrator role in more detail!
This Administrator role is a permanent position working Monday to Friday 9am-6pm (0900-1800) with one hour’s lunch break daily (40 hours per week), offering a salary of £23,795 per annum (£11.44 per hour) plus annual bonus and other excellent benefits as below!
As Administrator, you will be working in a team within their internal pharmacy on-site reporting into the Pharmacy Manager, answering patient queries relating to prescriptions and product information, and completing daily pharmacy administrative tasks. This position will offer the opportunity to work within a growing and fast paced environment within the internal pharmacy, developing your administrative skills as well as contributing to the smooth running of daily operations. Key responsibilities will include:
- Answering phone calls regarding patient prescription queries and product information
- Patient contact for prescription and payments
- Counting daily prescriptions received and logging
- Addressing emails
- Liaising with clinics and healthcare professionals regarding patient queries
- End of month duties for prescription count
- Carrying out administrative tasks relating to Import/Export
- Directing requests and unresolved issues to the designated person
- Keeping records of customer interactions and transactions
- Recording details of enquiries, comments and complaints and actions taken
- Communicating and co-coordinating with internal departments
We are really keen to hear from applicants with the following skills and experience:
- Proven experience within an Administrator role with a good Customer Service background
- Any experience in a similar role within a pharmacy or healthcare setting within customer service or administration will be advantageous
- Excellent communication skills (both written and oral) with a confident telephone manner
- Strong user of MS Office, any knowledge of SAP would be useful although training will be provided on SAP
- Ability to self-manage and prioritise and plan effectively and manage your workload in a proactive way
- Well-developed interpersonal skills coupled with an ability to prioritise workload
- Accurate keyboarding skills
Benefits Include:
- 28 Days Annual Leave + Birthday Off!
- Annual Bonus based on company performance
- Real Career Development Opportunities!
- Company events
- Company pension
- Employee discount
- Free parking
- Life insurance
- Referral programme
- Sick pay
- Wellness programme
Please apply today or call us to discuss this Administrator role in more detail!
