A concierge or porter is an employee of an apartment building or hotel who serves guests with duties similar to those of a butler. The position is sometimes maintained by the security guard on the night shift. In hotels, a concierge assists guests with various tasks like making restaurant reservations, arranging for spa services, recommending night life hot spots, booking transportation (limousines, taxis, etc.), procurement of tickets to special events and assisting with various travel arrangements, assisting guests with their luggage, security walkrounds and car park checks and tours of local attractions.
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