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Exeter Office & Professional

In the time I have been dealing with Meridian Business Support, they have ensured that they have an excellent understanding of our company and ethos. Meridian has made a determined effort to understand the requirements for each role and has been happy to discuss the roles in depth with the line managers to gain a greater understanding not only the role, but how the department works and where the potential candidate would fit. The prompt turnaround from placement to receiving CVs has been tremendous. I would have no hesitation in recommending Meridian to assist with placements

Kim Tait, HR Manager

Goodridge Fluid Transfer Systems


Bristol Health

Due to increased costs and poorly managed fill rates within the South West area under the PASA framework, a consortium approach was agreed between Bristol, Bath, Weston and Gloucester Trusts (BBWG) British Nursing Association was awarded the contract following a robust and thorough tender process. Patsy was given the task of managing the implementation of the new contract which included opening a new local branch.

Throughout the entire period that this happened I was impressed by Meridian’s grasp of the particular difficulties which each Trust encountered in filling last minute temporary shifts. I found her always to be professional and honest in all my dealings with her during the setting up of the new contract and its implementation stages.

The BBWG contract came into force on the 1st April 2009, during the first few weeks as with any new venture there was a period of “bedding in” Meridian was able to demonstrate to me that they are more than capable of project managing such a significant change.

Throughout their time manaing the BBWG contract I believe Meridian performed to a very high standard and was efficient and effective in dealing with any issues that arose. We visited the BNA premises from time to time and were always made welcome by staff; there was an openness and transparency within the branch which I have not experienced with any other Agency before or since.

I would like to add that I have always found our contact to be highly motivated and committed to the contract and would have every confidence in working with Meridian again should the opportunity arise.

Helen James, Manager Temporary Staffing Bureau

NHS


NuL Health

Having only ever utilised recruitment agencies in a limited capacity, and never to recruit ambulance staff we have been very pleased with the service Meridian has provided. From the initial specification we gave you have managed to source a group of very good candidates. We have been very pleased with your responsiveness, your effective communication and your support generally for us and the candidates. And the feedback from those individuals has been good too.

I can say that our overall experience of your organisation has been very positive and would lead us to utilise your services again if needed, and indeed recommend you to others.

Anthony Gerrard, Deputy Head of PTS

South Western Ambulance Service NHS Foundation Trust


Doncaster Office & Professional

I would like to take this opportunity to thank you for the recent and continuing recruitment services that you have provided our company over a number of differing roles across a variety of seniorities.

As a £6m turnover group with multiple businesses and 50 vehicles transporting goods around the UK, service standards are an essential part of our philosophy and at the core of the total logistics solution we provide every day for “Blue Chip” clients.

I have continually found you to be efficient and supportive and most of all extremely responsive to our needs. You are now one of our two nominated recruitment providers and as a company we have a policy of selecting at least two providers for business critical services.

Our relationship has developed to the point that I now have complete trust that you will provide candidates to us with exceptional speed and true professionalism

James Criddle, Managing Director

The Green Group


Warrington Industrial

Meridian has worked in partnership with Recall Limited in the capacity of supplying Temporary Staff to our business for our sites in Warrington and Heywood. I mention partnership because that is the business model that Meridian follows; ensuring that they know and understand our business and the type of people competencies required for our business to be successful. Meridian manages our expectations, are responsive and deliver results every time. Most importantly the calibre of staff always compliments our industry and work ethic. 

Olivia Flattery, Head of Human Resources

Recall Limited


Telford Industrial

AGA have been working with Meridian Business Support Telford since 2013 providing us with experience 7.5 Tonne Drivers.

Temporary drivers here are a must to help us get all of our deliveries completed on a day to day basis. Meridian have always demonstrated their ability in supplying us with good quality staff and have always responded rapidly to our every changing requirements.

We have an excellent relationship with all of the staff in the Telford office, all are polite helpful and eager to assists us with our needs with no disruption to our work. I would have no hesitation recommending the team as a long lasting partner for anyone who is looking for a reliable service from a recruitment specialists.

Steve Hall, Facilitator

AGA Rangemaster Ltd


Sittingbourne Office & Professional

Having worked with Shirley over the past few years I have been consistently impressed with Shirley’s energy, devotion and commitment to helping me find the perfect candidate. She has taken the time to really understand not only the role requirements but more importantly the team fit. She is quickly able to assess and summarise candidates in just a few key words, she is incredibly insightful and able to quickly get to the point of the matter. Flexible, supportive and engaging, Shirley pro-actively sources great candidates and provides practical solutions. A true recruitment professional with a real “can do” attitude. Thank you Shirley.

Cheryl Hatcher, Group Learning & Development Manager

Towergate


Wakefield Industrial

Just a quick note to say that the support Meridian have given Wakefield CDC this year has been fantastic. They come in at the drop of a hat, take calls at all times, give up weekends and pick up colleagues to get them to our depot to mention just a few things. All of this has really helped us get through some tough weekend volumes and I just wanted to say thanks.

Tom James, Operations Manager

CDC1 Wakefield, Asda


Southampton M&E

I would say that the lads you provided have been excellent and Mick our site Foreman has had nothing but praise for them, we may have a few other bits of work in the form of variations to complete and we would be more than happy to use the same lads, also there will be a phase two in the New Year to the racking we have worked on and we would of course ask for the same lads again.

Glyn Newbould , Contracts Manager

Croft Electrical


Nottingham Industrial

Thanks for your effort, time and attention Claire. I think what we have lacked with other agencies is that they throw names at us, and only think of it as a bum on a seat. Meridian have obviously taken the time to manage it properly.  For us to have three drivers pass our induction is rare. The last few have only seen one get through and we’ve even had zero pass, therefore, to get two passed is a very good result.

Jason Reek, Operations Manager

Kuehne + Nagel


Warrington Industrial

I would like to take this opportunity to say that the service provided by Meridian is second to none. We are contacted daily to ensure that everything is all right, and if there are any problems or problem staff then it is rectified straight away without any fuss. We often dictate extra staff at short notice, and the response time is always fulfilled, and with a minimum of fuss. The staff provided are generally friendly and hard working, and so are the people we speak to at the other end of the phone. Finally I would recommend Meridian to any other companies requiring Agency staff, as over the last 7 years in this role-out of all the of the other Agencies that we have used as a department Meridian top the list for both service and staff provided.

Ian Taylor, Front Line Warehouse Manager

Cott Beverages


London Trades & Labour

Everyone at Monowa Limited would like to say a massive thank you for your professional service you provided and how quick you manage to get the temps in for us. Also my managing director was on site last weekend, and was so pleased and happy with the two guys you provide. Over all we are very happy with Meridian, and we'd be happy to use you in the near future.

Giovanna Cappucci, Customer Service Administrator

Monowa Limited


NuL Clinical

I have been employed as Manager at Amberley House Care Home since December 2011 and have used Meridian as our primary agent for any short-term workers during that time. I have always found the staff professional and extremely helpful. Meridian always do their best to provide short-term workers for us. The short-term workers supplied by Meridian are always of a high calibre with the knowledge and experience needed for our business. Recently I have also used Meridian as an agent for permanent recruitment. This has proved successful. I would recommend Meridian to other healthcare providers.

Beverley Davies, Home Manager

Priory Group


Newport

I have personally been dealing with the Newport branch of Meridian Business Support for nearly two years.

Due to the nature of our business, we often require staff at short notice across a range of shifts that we operate, from 07:00am each morning until 02:00am the next morning and Meridian always provide us with quality staff to fulfil our requirements.

In my role as Pack Manager in the Newport group, I have dealt with many agencies during my 17 years within the company, and can testify that Meridian have consistently fulfilled all of our business needs to a very high standard and are far ahead in terms of service compared to agencies used previously.

I would have no hesitation in recommending Meridian Business Support to other companies, especially other branches of Smiths News.

Chris Benger

Smith News


Wakefield Non-Clinical

I’m really pleased with the way you have worked with me to ensure I have the cover I need, I now have five people on all the rest of the shifts this week. I had a meeting with the first line manager and senior manager this morning and advised how you had worked so well with me and how pleased I am with Meridian Health

Rachel Sohaindo


Doncaster Office & Professional

We recently used for the first time Meridian Business Support to help in recruiting a key member of our stock control team. The service we received can only be described as 'first class', from the initial meeting to gain an understanding of the culture and workings of the business to the quality of the candidates then presented to us. The whole experience was enjoyable and professional throughout.

M. Penn

Frontline


Next, On-Site

As you know, Returns is not an easy job for any agency to come in and learn. Over time you have understood what our requirements are and qualities that are required to perform to a high standard. The last team you gave us, which was last season's Nights team, gave us all the above, which made our peak plan go extremely well.

You have been very close to Stadium Way and you are well known to all the Management team. Very friendly and approachable and at times you have had to fight your corner in a dignified manner. I believe you have been very patient this season, as we have not taken as many agency staff has we anticipated.

As you know, I visited your Office in Wakefield, I was made very welcome by your work colleagues, and I was impressed with your set-up for recruiting for Next, which I reported back to my peers. I hope we can carry on the good relationship with yourself and Meridian

James Dawson, Stadium Way Returns Manager

Next


Newport

I would like to thank you and your team for the efforts that you have done for OP's this week, I know how difficult it must have been, going from a position of no recruitment to meeting numbers of 60 on a shift. We look as though we will be busy right up to and including Friday the 20th December, as we have had abnormal sales volumes in this week (as of this morning our sales for December stand at £2.3 million, budget for the month was only £2.6 million).

Special thanks has to go to Natalie, I believe that she was on holiday this week, but the production team have reported back to me how good a job she has done to turn this situation around this week. This shows to me and my team that Meridian are committed to this contract and you do make a difference

Wayne Jones, Operations Manager

OP Chocolates


Birmingham Health

"Having recently lost two experienced staff members to retirement and relocation, I was in urgent need of a recruitment agency who understood NHS protocol and met with our stringent recruitment criteria.  It was for this reason I approached Meridian.  This was the first time I had dealt with Meridian personally, though I was aware of their solid reputation as a trusted recruitment agency for healthcare providers.  I emailed Debbie Harris from the business support team and she responded with a telephone call immediately and a meeting was promptly arranged to run through my requirements.  The meeting was a pleasure and extremely productive and Debbie's knowledge and understanding of healthcare recruitment made the entire process very easy.  

Within a very short time frame we had a new team member on board, Ben, who had all of the necessary skills and experience I had specified in the meeting.  Ben is a very hard worker and is a valuable and much needed addition to the team.  Overall, I am thrilled with the level of service I have received from Meridian.  They remained in close contact throughout the entire process, any queries were addressed immediately and I look forward to working with them in the future.  As a supervisor, recruiting new staff who are right for the job can be a really stressful and time consuming process however, Meridian took all of that stress away.  Thank you so much for all of your help!"


Birmingham Built Environment

Hi Sarah

I would like to thank you and the team at Meridian for all the effort and hard work that you put into the recent recruitment drive for Imtech at the University of Lincoln.

We have had a poor response in the past and with a view of recruiting semi/unskilled workers and one very hard to find AC Engineer I was not holding out much hope. To say I was partially engaged with the process is putting it nicely.

I was blown away with the quality, enthusiasm and drive of the candidates and found the whole process enjoyable and fulfilling.

As you know we have now been able to offer four position to which they have all excepted and I am delighted!

Chris Broome, Contracts Manager, Imtech Inviron


Birmingham Health

As Business Manager for Birmingham, Debbie Harris established good channels of communication from the outset with Imaging Department Managers at QEHB by visiting and maintaining regular dialogue on our current and projected needs. Debbie is always willing to help, whether this is sourcing planned or ad-hoc portering cover.

Debbie is very approachable and willing to discuss, in a supportive manner, any issues that arise with staff supplied from Meridian. We are always informed of new staff, for which Debbie ensures they are adequately trained for the role, had suitable DBS clearance and references, thereby protecting not just Meridian but the Trust before sending send staff for trial. This trial period enables us to quickly assess if they are suited to the dynamic environment we work within.

On a personal note, Debbie is very understanding and always a joy to talk to, having a cheery pleasant manner that never betrays pressure of work to the caller.

Pauline Gray, Superintendent Radiographer
Imaging Xray 


Birmingham Health

We have been using Meridian for a good few years now and in that time we have had some really good agency staff (domestics & cook) namely a couple we have with us now.
Could I just say what an asset the temps you provided have been over the past weeks, they have both worked very hard and supported us throughout our CQC visit and another inspection (which we passed). 


Rebecca is a fantastic hard worker who will think on her feet and strives to meet her goals, she works well as part of the team or on her own. 
Claire is your overall package and is well liked by everyone in the unit, she is confident polite reliable and dedicated to any task she is given. I could go on forever singing Claire’s praises.
Both girls are a credit to Meridian and we have enjoyed having them work with us as part of our team. And hope to continue to do so in the future. Again thank you for support (and sending me Claire & Rebecca)


But more importantly are the staff working behind the scenes I have dealt with lots of managers from Meridian over the years. However, I believe I now have the best. Debbie Harris whom I have an awful lot of contact with is amazing, she ensures we are constantly staffed, Debbie constantly keeps me updated and supports me at all times. In and out of working hours (it has not been unknown for Debbie to ensure I have staff at really short notice when I have called/emailed her last thing of the evening, staffing required for first thing the next day)
Over the last months I have come to depend and rely on Debbie’s support (especially during and the running up to our inspections) her skills, patience, dedication. and her staff. A credit to Meridian and a massive support to myself and park view clinic.

Carol McCoy

 Parkview Clinic


Exeter Office & Professional

In the time I have been dealing with Meridian Business Support, they have ensured that they have an excellent understanding of our company and ethos. Meridian has made a determined effort to understand the requirements for each role and has been happy to discuss the roles in depth with the line managers to gain a greater understanding not only the role, but how the department works and where the potential candidate would fit. The prompt turnaround from placement to receiving CVs has been tremendous. I would have no hesitation in recommending Meridian to assist with placements

Kim Tait, HR Manager
Goodridge Fluid Transfer Systems


Bristol Health

Due to increased costs and poorly managed fill rates within the South West area under the PASA framework, a consortium approach was agreed between Bristol, Bath, Weston and Gloucester Trusts (BBWG) British Nursing Association was awarded the contract following a robust and thorough tender process. Patsy was given the task of managing the implementation of the new contract which included opening a new local branch.

Throughout the entire period that this happened I was impressed by Meridian’s grasp of the particular difficulties which each Trust encountered in filling last minute temporary shifts. I found her always to be professional and honest in all my dealings with her during the setting up of the new contract and its implementation stages.

The BBWG contract came into force on the 1st April 2009, during the first few weeks as with any new venture there was a period of “bedding in” Meridian was able to demonstrate to me that they are more than capable of project managing such a significant change.

Throughout their time manaing the BBWG contract I believe Meridian performed to a very high standard and was efficient and effective in dealing with any issues that arose. We visited the BNA premises from time to time and were always made welcome by staff; there was an openness and transparency within the branch which I have not experienced with any other Agency before or since.

I would like to add that I have always found our contact to be highly motivated and committed to the contract and would have every confidence in working with Meridian again should the opportunity arise.

Helen James, Manager Temporary Staffing Bureau
NHS


NuL Health

Having only ever utilised recruitment agencies in a limited capacity, and never to recruit ambulance staff we have been very pleased with the service Meridian has provided. From the initial specification we gave you have managed to source a group of very good candidates. We have been very pleased with your responsiveness, your effective communication and your support generally for us and the candidates. And the feedback from those individuals has been good too.

I can say that our overall experience of your organisation has been very positive and would lead us to utilise your services again if needed, and indeed recommend you to others.

Anthony Gerrard, Deputy Head of PTS
South Western Ambulance Service NHS Foundation Trust


Doncaster Office & Professional

I would like to take this opportunity to thank you for the recent and continuing recruitment services that you have provided our company over a number of differing roles across a variety of seniorities.

As a £6m turnover group with multiple businesses and 50 vehicles transporting goods around the UK, service standards are an essential part of our philosophy and at the core of the total logistics solution we provide every day for “Blue Chip” clients.

I have continually found you to be efficient and supportive and most of all extremely responsive to our needs. You are now one of our two nominated recruitment providers and as a company we have a policy of selecting at least two providers for business critical services.

Our relationship has developed to the point that I now have complete trust that you will provide candidates to us with exceptional speed and true professionalism

James Criddle, Managing Director
The Green Group


Warrington Industrial

Meridian has worked in partnership with Recall Limited in the capacity of supplying Temporary Staff to our business for our sites in Warrington and Heywood. I mention partnership because that is the business model that Meridian follows; ensuring that they know and understand our business and the type of people competencies required for our business to be successful. Meridian manages our expectations, are responsive and deliver results every time. Most importantly the calibre of staff always compliments our industry and work ethic. 

Olivia Flattery, Head of Human Resources
Recall Limited


Telford Industrial

AGA have been working with Meridian Business Support Telford since 2013 providing us with experience 7.5 Tonne Drivers.

Temporary drivers here are a must to help us get all of our deliveries completed on a day to day basis. Meridian have always demonstrated their ability in supplying us with good quality staff and have always responded rapidly to our every changing requirements.

We have an excellent relationship with all of the staff in the Telford office, all are polite helpful and eager to assists us with our needs with no disruption to our work. I would have no hesitation recommending the team as a long lasting partner for anyone who is looking for a reliable service from a recruitment specialists.

Steve Hall, Facilitator
AGA Rangemaster Ltd


Sittingbourne Office & Professional

Having worked with Shirley over the past few years I have been consistently impressed with Shirley’s energy, devotion and commitment to helping me find the perfect candidate. She has taken the time to really understand not only the role requirements but more importantly the team fit. She is quickly able to assess and summarise candidates in just a few key words, she is incredibly insightful and able to quickly get to the point of the matter. Flexible, supportive and engaging, Shirley pro-actively sources great candidates and provides practical solutions. A true recruitment professional with a real “can do” attitude. Thank you Shirley.

Cheryl Hatcher, Group Learning & Development Manager
Towergate


Wakefield Industrial

Just a quick note to say that the support Meridian have given Wakefield CDC this year has been fantastic. They come in at the drop of a hat, take calls at all times, give up weekends and pick up colleagues to get them to our depot to mention just a few things. All of this has really helped us get through some tough weekend volumes and I just wanted to say thanks.

Tom James, Operations Manager
CDC1 Wakefield, Asda


Southampton M&E

I would say that the lads you provided have been excellent and Mick our site Foreman has had nothing but praise for them, we may have a few other bits of work in the form of variations to complete and we would be more than happy to use the same lads, also there will be a phase two in the New Year to the racking we have worked on and we would of course ask for the same lads again.

Glyn Newbould , Contracts Manager
Croft Electrical


Nottingham Industrial

Thanks for your effort, time and attention Claire. I think what we have lacked with other agencies is that they throw names at us, and only think of it as a bum on a seat. Meridian have obviously taken the time to manage it properly.  For us to have three drivers pass our induction is rare. The last few have only seen one get through and we’ve even had zero pass, therefore, to get two passed is a very good result.

Jason Reek, Operations Manager
Kuehne + Nagel


Warrington Industrial

I would like to take this opportunity to say that the service provided by Meridian is second to none. We are contacted daily to ensure that everything is all right, and if there are any problems or problem staff then it is rectified straight away without any fuss. We often dictate extra staff at short notice, and the response time is always fulfilled, and with a minimum of fuss. The staff provided are generally friendly and hard working, and so are the people we speak to at the other end of the phone. Finally I would recommend Meridian to any other companies requiring Agency staff, as over the last 7 years in this role-out of all the of the other Agencies that we have used as a department Meridian top the list for both service and staff provided.

Ian Taylor, Front Line Warehouse Manager
Cott Beverages


London Trades & Labour

Everyone at Monowa Limited would like to say a massive thank you for your professional service you provided and how quick you manage to get the temps in for us. Also my managing director was on site last weekend, and was so pleased and happy with the two guys you provide. Over all we are very happy with Meridian, and we'd be happy to use you in the near future.

Giovanna Cappucci, Customer Service Administrator
Monowa Limited


NuL Clinical

I have been employed as Manager at Amberley House Care Home since December 2011 and have used Meridian as our primary agent for any short-term workers during that time. I have always found the staff professional and extremely helpful. Meridian always do their best to provide short-term workers for us. The short-term workers supplied by Meridian are always of a high calibre with the knowledge and experience needed for our business. Recently I have also used Meridian as an agent for permanent recruitment. This has proved successful. I would recommend Meridian to other healthcare providers.

Beverley Davies, Home Manager
Priory Group


Newport

I have personally been dealing with the Newport branch of Meridian Business Support for nearly two years.

Due to the nature of our business, we often require staff at short notice across a range of shifts that we operate, from 07:00am each morning until 02:00am the next morning and Meridian always provide us with quality staff to fulfil our requirements.

In my role as Pack Manager in the Newport group, I have dealt with many agencies during my 17 years within the company, and can testify that Meridian have consistently fulfilled all of our business needs to a very high standard and are far ahead in terms of service compared to agencies used previously.

I would have no hesitation in recommending Meridian Business Support to other companies, especially other branches of Smiths News.

Chris Benger
Smith News


Doncaster Office & Professional

We recently used for the first time Meridian Business Support to help in recruiting a key member of our stock control team. The service we received can only be described as 'first class', from the initial meeting to gain an understanding of the culture and workings of the business to the quality of the candidates then presented to us. The whole experience was enjoyable and professional throughout.

M. Penn
Frontline


Next, On-Site

As you know, Returns is not an easy job for any agency to come in and learn. Over time you have understood what our requirements are and qualities that are required to perform to a high standard. The last team you gave us, which was last season's Nights team, gave us all the above, which made our peak plan go extremely well.

You have been very close to Stadium Way and you are well known to all the Management team. Very friendly and approachable and at times you have had to fight your corner in a dignified manner. I believe you have been very patient this season, as we have not taken as many agency staff has we anticipated.

As you know, I visited your Office in Wakefield, I was made very welcome by your work colleagues, and I was impressed with your set-up for recruiting for Next, which I reported back to my peers. I hope we can carry on the good relationship with yourself and Meridian

James Dawson, Stadium Way Returns Manager
Next


Newport

I would like to thank you and your team for the efforts that you have done for OP's this week, I know how difficult it must have been, going from a position of no recruitment to meeting numbers of 60 on a shift. We look as though we will be busy right up to and including Friday the 20th December, as we have had abnormal sales volumes in this week (as of this morning our sales for December stand at £2.3 million, budget for the month was only £2.6 million).

Special thanks has to go to Natalie, I believe that she was on holiday this week, but the production team have reported back to me how good a job she has done to turn this situation around this week. This shows to me and my team that Meridian are committed to this contract and you do make a difference

Wayne Jones, Operations Manager
OP Chocolates


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