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Senior Technical Support (Supervisor)

Location: Tipton, West Midlands Industry: Customer Services
Salary: £10.00 per hour Contact: Gemma Brown
Posted: 8 months ago Contact Email: gbrown@meridianbs.co.uk

Qualifications Required

Good standard of general education

A Customer Services qualification would be preferred but is not essential.

Experience Required

Confident and clear telephone manner

Previous supervisory experience essential

Knowledge of Microsoft Office and email

Good data entry skills

Good understanding of modern technology

Job Summary

The department provides end user support for portable audio equipment.

You will be expected to learn detailed functionality for a range of products and assist customers with any issues / questions.

Customer contact will be primarily by telephone, but will also cover other areas. ie email, Social media etc.

This is a supervisory role and as such you will be expected to take responsibility for a small team include organising workloads, holidays etc.

Meridian Business Support is acting on behalf of our Client as a Recruitment Agency.

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