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Senior Contract Administrator

Location: Reading, Berkshire Industry: Administration & Office
Salary: £23000 - £24000 per annum Contact: Rachel Waldron
Posted: 11 months ago Contact Email: rwaldron@meridianbs.co.uk

Senior Contract Administrator - Reading

Reporting to the Contract Administration Manager, the role is focused on the delivery of high quality service and reporting on specific company projects.

It includes formal client facing / subcontractor facing Contract Management and the control of key aspects of the Performance Mechanism and the support contracts. Attention to detail and the ability to be decisive and swift are essential.

Travel between the two Berkshire sites in Bracknell and Reading will be required at times and occasional travel to other UK locations (training, visits, meetings) will be required.

Contract management -

To receive, record, manage, challenge, report and meet extensive Key Performance Indicators in the contract. To act on any issues and resolve rapidly and with compliant outcomes.

To deliver / support the delivery of the contracted Annual Reports.

To record and minute all meetings at site - Contractor to Client, Contractor to sub-Contractor, Sub-contract to other sub-contractors, HR meetings with staff.

To deliver the contract requirements including but not limited to:

Control and manage the relevant subcontractors to help limit any penalties that may occur due to failure to meet service standards.

Manage the receipt and processing of tick sheets and follow up missing or tardy production of records from contractors as appropriate.

To develop and maintain the data management system, ensuring a comprehensive and readily accessible filing system in electronic and manual format according to contractual needs and Company requirements.

Facilities Management

Assist the Contract Administration Manager with Office Building Facilities Management.

Customer service

To welcome / receive visitors to the office in a professional and friendly manner and ensure the reception area is kept presentable.

To manage incoming communications calls / emails / post and ensure that only relevant callers are connected, and taking messages when required.

To receive the morning postal delivery, despatch correspondence throughout the office in an efficient manner, and manage the delivery of outgoing post.

To co-ordinate meeting arrangements, travel itineraries and accommodation as and when necessary. To manage meeting room and hot desk diaries.

To control and update the company website with news, changes and relevant information so that it is always in good order and up-to-date.

To generate / develop / type memoranda, letters, faxes and reports from dictated audio and handwritten format, and ensure they are presented to an accurate and high professional standard.

To support communications and stakeholder management activities, which will occasionally be out of hours.

To research and analyse data / reports / information to support the successful delivery of the contract.

To assist the Finance departments with tasks / projects.

General Administration support

To support / manage administrative enquiries and general administrative duties.

Support all local, contractual and divisional requirements, with the production of word and excel documents. To prepare and amend electronic slide presentations using Microsoft PowerPoint.

Liaise with the suppliers of office services including cleaners, equipment service engineers etc.

Ensuring that divisional holiday, sickness and leaver records are kept up to date and that information is forwarded to the HR Department on a regular basis.

To research and analyse data / reports / information to support the successful delivery of the contract.

Qualifications and Experience required

  1. Clean driving licence and access to a car (mileage reimbursed via expenses)
  2. Proven administration experience in demanding contract / office environments.
  3. Reputation for consistent delivery within a demanding business environment.
  4. Accustomed to working to contract / financial / performance mechanisms.
  5. Ability to lead as deputy to the Contract Administration Manager at any time.
  6. Attention to detail and the ability to be decisive and swift are essential.
  7. Excellent record keeping / configuration skills.
  8. Proven ability as a team player in a small team of 5 - 10 people.
  9. Ability to induct and manage Contractors working on the sites for the Operator.
  10. Ideally a qualification in materials, business or environmental discipline.
  11. Relevant manufacturing / industrial / waste / resource / materials management

Personal Qualities needed for this role

  1. Contractually and commercially astute and results orientated.
  2. Highly organised and focused.
  3. Able to work accurately with intent, drive and enthusiasm.
  4. Able to embrace change, committed to finding better ways of doing things.
  5. Decisive and comfortable with responsibility.
  6. Proven oral and written communication skills. Touch typist.
  7. Numerate and IT literate, with the ability to use data and management information effectively to help deliver performance.
  8. Ability to work with regional and central technicians and specialists.
  9. A confident spokesperson, credible as a representative of the company.
  10. Resilience and patience, able to cope with meticulous questioning from Client (Councils) and unpredictable and occasionally challenging Public behavior on the phone and in person alike - and all the time conducting self / responding professionally, calmly and swiftly.

We are interviewing immediately so please send your CV today.

Meridian Business Support is acting on behalf of our Client as a Recruitment Agency.

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