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Receptionist - Part time

Location: Cheltenham, Gloucestershire Industry: Administration & Office
Salary: £7.50 - £8.50 per hour + Benefits Contact: Cheltenham Commercial
Posted: about 1 year ago Contact Email: cheltenham@meridianbs.co.uk

On behalf of our Cheltenham-based client, we are seeking a Part-time Receptionist. This is a permanent position, working three full days per week, plus a half day on alternate Saturdays (every other weekend).

Two of the days worked during a week are required to be a Wednesday and Thursday, but our client is flexible with regard to which day is worked in addition to this, as long at it is a full day.

  • The hours for the full days are 8.45am - 5.45pm, with one hour for lunch.
  • The hours for alternate Saturdays are 8.45am - 1.15pm.

This is an urgent vacancy and ideally, applicants will be able to interview at short notice and be available to start with no more than 1 week of notice to give.

The role will involve meeting & greeting customers, face-to-face and applicants should be comfortable with both this and providing telephone-based customer service.

You will have excellent communication skills, be well presented and enjoy providing excellent levels of customer service at all times.

Duties will involve:

  • Meeting & greeting customers
  • Booking appointments & diary management
  • Dealing with enquiries (face to face & telephone-based)
  • Responding to email enquiries
  • Resolving order queries/providing updates
  • Updating internal CRM system
  • General Administration, including filing
  • Dealing with incoming & outgoing post
  • Ordering stationery and other stock as required

Skills/Experience required:

  • Face to face & telephone based Reception or Customer Service experience
  • Excellent communication skills (verbal & written)
  • Good I.T skills, to include accurate data entry
  • Good standard of education & literacy
  • Positive, friendly & professional nature

The hourly rate for this position is £7.50, rising to £8.50 on successful completion of probationary period

Meridian Business Support is acting on behalf of our Client as a Recruitment Agency.

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