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Managed Services Manager

Location: Medway, Kent Industry: Administration & Office
Salary: £30000 - £35000 per annum + 25 days hols, pension, PMI Contact: Shirley Moriarty
Posted: over 1 year ago Contact Email: southeast@meridianbs.co.uk

"We are a fast moving, client focused Marketing Services business excited to have created a new position which will ensure, we deliver on the promises we make to our clients."

We would like to appoint a Managed Services Manager. This role is complex, full of challenge and unless you are someone with a creative mind and passionate for challenging and improving processes, please do not apply!

We need a business improvement expert, someone who has already worked in a complex organisation with multiple departments and functions. Someone who has worked in a collaborative manner, to ensure communication internally is optimised by understanding the business brief, sense checking projects being worked on and having open and honest conversations with colleagues and clients alike.

You will drive the 2 teams currently in place together with your Assistant Manager, by being motivation, clear and concise on the brief with the customers ROI, at the top of your mind when executing the task. A background or understanding of Data and or Research would be advantageous due to our specialist sector; however we are open minded and it's more about who you are and what you can bring to our business.

We want you to be the person who will scrutinize our operational processes we currently use within these two areas. For example, how we monitor our performance and quality matrix against the SLA's we have in place with our clients and then improve how we monitor and better still, improve the outcome of these projects. You need to have experience in training teams, taking the most composite brief and simplifying it for candidates who join us on a temporary basis.

If you are assertive, creative, a great leader with the type of mind which will always question how we could do things better with customer satisfaction as your driver, then we would like to talk to you.

The salary on offer if between £30-35k per annum with 25 days holiday, plus the bank holidays; pension scheme, company healthcare and free parking. We work in a professional yet relaxed environment where everyday is dress down day. Please call our exclusively appointed recruitment partner Shirley Moriarty of Meridian Business Support who will discuss your application.

Alternatively send your CV and a cover note to her via email on smoriarty@meridianbs.co.uk / 01795 859 260

The role is live and we are keen to fill the position by the end of the month

Please be advised that there will be a 3 tier interview process due to the importance of choosing the correct candidate for the role!

Meridian Business Support is acting on behalf of our Client as a Recruitment Agency.

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