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IT Helpdesk Advisor

Location: Southampton, Hampshire Industry: IT
Salary: £21000 - £23000 per annum Contact: Danny Harding
Posted: about 1 year ago Contact Email: meridiansouth@meridianbs.co.uk

Are you looking for a Helpdesk position within an international company that believes in the right work-life balance?

Our client located in Totton is looking for a Helpdesk Advisor to join their team.

In this position, you will provide 1st and 2nd line support and be the first point of contact for both UK and EU customers, handling and following up on requests or issues.

The ideal candidate will hold the following attributes:

  • Strong focus on customer satisfaction
  • Self-motivated
  • Diplomatic and reliable
  • Ability to multi-task
  • Interest in automated processes, software and IT in general
  • Customer services professional with excellent attention to detail
  • Sound knowledge of Microsoft Windows operating systems (Windows 7 and Windows 8, Server 2012, IIS)

The hours are standard office hours and after approximately 6 months in the role, employees will be required to participate in the out of hours rota for which they will receive additional remuneration for night, weekend and public holiday working.

Please send your CV to jstratton@meridianbs.co.uk or call Jesse on 01722 328038.

Meridian Business Support is acting on behalf of our Client as a Recruitment Agency.

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