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Information Advisor

Location: Cheltenham, Gloucestershire Industry: Office & Professional
Salary: £18000 per annum Contact: Cheltenham Commercial
Posted: 5 months ago Contact Email: cheltenham@meridianbs.co.uk

Are you a professional, personable and proactive graduate who has experience working within a busy office environment? Are you looking for a fast paced, outward facing role to kick start your career within a dynamic and friendly company?

Our Cheltenham based client are seeking an Information Advisor to join their Enquiries Service Team on a full-time, permanent basis providing administration support and answering queries from around the globe.

Salary: £18,000 per annum

Hours of work: Monday to Friday 8.30am - 5.00pm

Job Responsibilities:

  • Take and manage a high volume of incoming telephone calls from people and organisations worldwide
  • Respond within service level agreements to written enquiries from people and organisations worldwide
  • Deal with incoming / outgoing post
  • Log enquiries in a records database
  • Ensure payments from customers are logged and sent for processing
  • Process and respond to enquiries within expected timeframes
  • Provide general administrative support
  • Occasional opportunities to represent the company at external events

Personal Specification:

  • Excellent team working skills
  • Excellent customer service skills
  • Experience of working in a busy office based environment
  • Flexible and adaptable with a positive attitude
  • Professional, courteous
  • Ability to thrive and remain calm, polite and patient under pressure

Please apply today with your CV for immediate consideration or contact Jade on 01242 246 020.

Meridian Business Support is acting on behalf of our Client as a Recruitment Agency.

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