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Telephone Banking Advisor

Location: Newport, Newport Industry: Customer Services
Salary: £8.36 - £9.61 per hour Contact: Adele Carter
Posted: 12 months ago Contact Email: cardiffcommercial@meridianbs.co.uk

Meridian Business Support Cardiff is seeking interim Telephone Banking Advisers for a well known tier one banking client in South Wales.

Working across a number of prime locations in Cardiff and Newport you will be responsible for taking inbound calls from personal banking customer and assisting with general banking enquiries. With a genuine interest in delivering first class customer service, you will excel in a target based role where the customer is at the forefront of everything you do.

Suitable candidates should be:

  • Comfortable speaking to people from all walks of life
  • Committed to delivering excellent customer service at all times
  • Experienced in working in a target based environment
  • Highly communicative in delivering accurate and concise information
  • At ease in cross-selling other products and services when appropriate


  • The opportunity to work with a leading Financial Services organisation
  • 6 weeks paid training (Customer service and sales training)
  • Flexible locations across Cardiff and Newport
  • Flexible shift parameters and start dates
  • Competitive hourly pay rates
  • Bonus rewards

Previous sales experience is desirable but not necessary. However the candidate must have a positive approach to promoting products.

This position is based within the Banking sector so the ability to pass a credit check is a must.

Meridian Business Support is acting on behalf of our Client as a Recruitment Business.

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