Desktop Support Technician
Do you have strong customer service experience? Maybe you have a IT qualification or are a Grad? Are you looking for an opportunity to start a career in IT? Meridian Business Support are working with a growing software provider who are looking to add to their customer support team. You will be providing first class 1st line support to a varied list of customers.
The role will include
- Providing remote and telephone support to clients
- Accurately logging and ensuring all support calls are carried out in a professional and considered manner
- Ensuring database is kept updated with all logs
Ideally, we are looking for candidates with:
- Previous experience in a help desk support environment, ideally supporting software
- Have knowledge of Microsoft Operating Systems from XP onwards
- Be prepared to work as part of a team in an often busy environment
The client offer strong progression as well as the opportunity to work in other areas of the business. The business is growing rapidly and there is a strong opportunity to create a lasting career here.
Meridian Business Support is acting on behalf of our Client as a Recruitment Agency.