Damage and warranty coordinator - Avonmouth
The role is to provide a professional and first class administrative service to the Operational team. Responsible for the administering and processing of all warranty and transit damage claims in accordance with internal and external policies and procedures. Maintaining data integrity of key processes and databases.
Tasks will include -
Manage and co-ordinate all claims and debts received ensuring they are processed within set lead-times.
Liaise with liable carriers on transit damage issues.
Inputting of damage and warranty claims via internal and external systems
All warranty claims submitted in line with KPI's.
All displaced items returned within set time frame..
Ensure completion of ad-hoc administration duties within the Technical / Bodyshop administration team.
Responsible for blocking of vehicles dependant on recall type.
Organisation process with internal departments of any transit or warranty damage issues.
Production of accurate submissions for authorisation.
Raising of job cards for Technical and Bodyshop teams, ensuring auditable guidelines are followed and achieved.
Maintenance and up keep of manual log for all claims submitted.
Completion of required reports within tight deadlines. .
All manual and electronic filling are kept up to date and in line with 5's standards.
Review and improve processes to develop efficiencies.
Ad-hoc duties as and when required from time to time by your line manager.
Please send your CV today.
Meridian Business Support is acting on behalf of our Client as a Recruitment Business.