Our Client is looking for a very special candidate who fits the skill set below, they are looking for:
Excellent organisational and problem solving skills
A passion and desire to provide exceptional, luxury Customer Service
Capability to keep calm under pressure, retaining a friendly and positive can-do attitude at all times, a willingness to help and go the extra mile
First class letter and email-writing skills, excellent grammar and good communication skills
A minimum of 2 years experience in a similar role
Flexibility and adaptability in any situation on a day to day basis
Responsibilities will include:
Working as part of the Customer Service team providing a luxury customer service which is best in Class
Responding to all customer enquiries via email, telephone and letter in a positive and professional manner
You will be confident working under pressure and have the ability to thoroughly investigate customer enquiries and complaints, provide bullet point factual reports to help with decision making by the relevant member of the management team. This is an excellent development opportunity for someone who wants to prove they have the skills and the ability to make a difference for our customers.
This is a challenging role demanding excellent communication skills, and the ability to remain calm and professional at all times in order to develop confident relationships with both customers and colleagues. Flexibility and a pro-active attitude essential.
The successful candidate will be required to start as soon as possible to help cover a busy period, it is expected to continue until the end of January 18.
Meridian Business Support is acting on behalf of our Client as a Recruitment Business.