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Customer Service Associate

Location: Mansfield, Nottinghamshire Industry: Manufacturing / Customer Services / Administration & Office
Salary: £15000 - £19000 per annum Contact: Imogen Wilson
Posted: about 1 year ago Contact Email: iwilson@meridianbs.co.uk

Are you a Customer Service Professional with an excellent telephone manner? We are recruiting for a Customer Service Associate to join this growing manufacturing organisation based in Mansfield. Salary £15-19k plus excellent benefits working Mon-Thu 8-5; and Friday 8am-2.30pm!

As Customer Service Associate you will develop, encourage and establish solid relationship with customers, provide fast response regarding product range, quotes, prices and order status as well as stock availability, lead times, deliveries and discrepancies.

With previous Customer Service experience within a manufacturing or similar environment, you will prepare quotes, process sample requests, monitor sample quality, safe packaging and dispatch. In this role, you will be responsible for following up any enquiries to develop business relationships.

Utilising your excellent IT skills, you will be using a customer database regularly, keeping information up to date, as well as using Word, Excel, and Outlook on a daily basis so good working knowledge of using these packages with excellent attention to detail is absolutely essential.

Meridian Business Support is acting on behalf of our Client as a Recruitment Agency.

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