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Customer Service Advisor

Location: Cardiff, Cardiff Industry: Customer Services
Salary: £8 - £9 per hour + bonus Contact: Adele Carter
Posted: over 1 year ago Contact Email: cardiffcommercial@meridianbs.co.uk

Meridian are currently looking for FULLTIME PERMANENT INBOUND CALL HANDLERS to work in Cardiff City Centre

With a competitive starting rate of £8p/h - as well as an additional £1.50 for unsocialable hours and all day Sunday- Our client will reward your hard work with attractive benefits such as free eye care, Gym Memebrship as well as numerous discounts with local businesses and restaurants including 10% off Cineworld, 10% Dorothy Perkins, 8% Topshop plus national discounts with up to 48% off Alton Towers tickets and more with their amazing Perkz reward scheme. That's your Christmas sorted!

We have interviews available with approaching start dates, so apply now and get your brand new career in time for a brand new year!

Responsibilities to include

*Identify and prioritise vulnerable customers in line with company policies and procedures.

* Provide accurate information on products and services to ensure consistency across the organisation and provide a reliable and trustworthy customer service.

* Promote and sell a wide variety of products and services, including insurance based products, to increase customer loyalty and complement existing product holdings thereby meeting targets.

* Investigate and resolve routine customer complaints using tact and diplomacy, at first point of contact, to ensure delivery of an efficient and effective service to the customer.

Full training is provided, so if you can be flexible between the hours of 7am- 11pm Monday - Sunday call us NOW on 02920 347 920 or apply online

Meridian Business Support is acting on behalf of our Client as a Recruitment Agency.

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