We are looking for exceptional customer service professionals for an interesting and challenging role based within a specialist medical supplies company in Bridgwater. The role will involve providing great customer service to both internal and external customers. Calls could be from patients/ end users or medical professionals so the ability to communicate with a wide range of people at all levels is essential, as is the ability to show empathy when necessary. Some of the terminology that is used is specialist, so any experience of working within a medical/ health based role previously could be beneficial. However the ability to be able to learn quickly and be keen to build your knowledge is essential for success.
Candidates will need to have previous experience gained within a telephone based customer service role, or perhaps with sales administration. Due to the nature of the information involved with the role, the ability to pay high attention to detail and be accurate is essential. You will need to be a team player who likes to work in a fast paced but friendly environment, and be keen to make a difference. Someone who has experience in dealing with all generations and will put the customer at the heart of the journey will do well here. You should be IT literate and SAGE knowledge is preferred but not essential.
This role is a full time role, and there is a £2K bonus payable for successfully meeting your KPI's. This is a great opportunity for someone who is looking to develop their customer service skills in a really interesting, varied and rewarding role. Due to the high volume of applications expected for this position, we will only be able to respond directly to those applicants whose skills closely match the role profile.
Meridian Business Support is acting on behalf of our Client as a Recruitment Agency.