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CUSTOMER SERVICE ADVISOR

Location: Radstock, Somerset Industry: Customer Services
Salary: Up to £8.00 per hour Contact: Samantha Beale
Posted: 4 months ago Contact Email: taunton@meridianbs.co.uk

Our Client is looking for a very special candidate who fits the skill set below, they are looking for:

Excellent organisational and problem solving skills

A passion and desire to provide exceptional, high end Customer Service

Capability to keep calm under pressure, retaining a friendly and positive can-do attitude at all times, a willingness to help and go the extra mile

First class letter and email-writing skills, excellent grammar and good communication essential

A minimum of 2 years experience in a similar role

Flexibility and adaptability in any situation on a day to day basis

Responsibilities will include:

Working as part of the Customer Service team providing high end customer service which is best in Class

Responding to all customer enquiries via email, telephone and letter in a positive and professional manner

You will be confident working under pressure and have the ability to thoroughly investigate customer enquiries and complaints, provide bullet point factual reports to help with decision making by the relevant member of the management team. This is an excellent development opportunity for someone who wants to prove they have the skills and the ability to make a difference for our customers.

This is a challenging role demanding excellent communication skills, and the ability to remain calm and professional at all times in order to develop confident relationships with both customers and colleagues. Flexibility and a pro-active attitude essential.

The successful candidate will be required to start as soon as possible, the role is initially temporary but will become permanent after 12 weeks. Once permanent you will be able to take advantage of the fabulous product discounts and added benefits including free parking and subsidised meals.

Meridian Business Support is acting on behalf of our Client as a Recruitment Business.

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