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Customer Relations Case Handler

Location: Salisbury, Wiltshire Industry: Financial Services
Salary: £23000 per annum + bonus, 23 days hols, pension, healthcare Contact: Danny Harding
Posted: 10 months ago Contact Email: meridiansouth@meridianbs.co.uk

Our client is looking for a Customer Relations Case Handler to join their offices in Salisbury.

Reporting to the Head of Customer Relations, you will be responsible for resolving and responding to complex and/or regulatory complaints that relate to multiple products and have been received via correspondence (email, letter, fax) internally or externally and for investigating internally identified errors and potential errors with a possible financial or reputational implication for the business.

The ideal candidate for this role will hold strong knowledge of HMRC pension rules and SIPP / SSAS / ISA / Wrap platforms.

This is a full time permanent role working 35 hours per week, offering a basic salary of £23,000 per n (dependant on skills and experience), 23 days holiday plus bank holidays, pension and private medical insurance.

Contact Jesse at Meridian on 01722 328038 or email your CV to jstratton@meridianbs.co.uk to apply.

Meridian Business Support is acting on behalf of our Client as a Recruitment Agency.

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