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Credit Controller - Part Time

Location: Cheltenham, Gloucestershire Industry: Non-Qualified Accountancy & Finance
Salary: Negotiable Contact: Jade Conway
Posted: 26 days ago Contact Email:

Our Cheltenham based engineering client are seeking an experienced Credit Controller to join them on a part time basis working 20 hours per week. The successful candidate will be responsible for managing the credit accounts of our customers in line with the company's credit policy; to keep customers within their agreed terms and escalating where further action is required.

Key Responsibilities:

  • Processing new account applications, assessing creditworthiness with credit reference Agency, setting of credit limits and payment terms
  • Build and maintain strong relationships with customers to collect overdue payments, manage their payment options and finding appropriate resolutions to their account queries
  • Review credit limits in line with changing risk and/or payment history and releasing, where relevant, customer orders and accounts on holds.
  • Reconciling customer accounts by regularly allocating payments to reduce unallocated cash
  • Maintaining up to date account notes and recording communications with customers
  • Understand, analyse and report on the overall credit risk of their ledger
  • Sending of copy invoices, proofs of delivery, statements, reminder letters and final demands
  • Taking payments via credit card over the phone
  • Liaise with internal staff to help resolve customer queries, monitoring the dispute to ensure it is followed through to a resolution in a timely manner.

Personal Specification:

  • Good knowledge of Excel and Word
  • Understand what contributes to credit risk
  • Good attention to detail
  • Excellent telephone manner
  • Possess a rational and logical approach

If you are interested in this role and would like to be considered please apply online with your CV today or email your CV to

Meridian Business Support is acting on behalf of our Client as a Recruitment Agency.

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