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Credit Controller - Part Time

Location: Cheltenham, Gloucestershire Industry:
Salary: Negotiable Contact: Jade Conway
Posted: 12 months ago Contact Email: jconway@meridianbs.co.uk

Our Cheltenham based engineering client are seeking an experienced Credit Controller to join them on a part time basis working 20 hours per week. The successful candidate will be responsible for managing the credit accounts of our customers in line with the company's credit policy; to keep customers within their agreed terms and escalating where further action is required.

Key Responsibilities:

  • Processing new account applications, assessing creditworthiness with credit reference Agency, setting of credit limits and payment terms
  • Build and maintain strong relationships with customers to collect overdue payments, manage their payment options and finding appropriate resolutions to their account queries
  • Review credit limits in line with changing risk and/or payment history and releasing, where relevant, customer orders and accounts on holds.
  • Reconciling customer accounts by regularly allocating payments to reduce unallocated cash
  • Maintaining up to date account notes and recording communications with customers
  • Understand, analyse and report on the overall credit risk of their ledger
  • Sending of copy invoices, proofs of delivery, statements, reminder letters and final demands
  • Taking payments via credit card over the phone
  • Liaise with internal staff to help resolve customer queries, monitoring the dispute to ensure it is followed through to a resolution in a timely manner.

Personal Specification:

  • Good knowledge of Excel and Word
  • Understand what contributes to credit risk
  • Good attention to detail
  • Excellent telephone manner
  • Possess a rational and logical approach

If you are interested in this role and would like to be considered please apply online with your CV today or email your CV to jconway@meridianbs.co.uk

Meridian Business Support is acting on behalf of our Client as a Recruitment Agency.

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