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Contact Centre

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Location: Cheltenham, Gloucestershire Contract Type: Permanent
Salary: £8.30 - £9.23 per annum Industry: Administrator
Posted: 14 days ago Contact: Hannah Macfarlane
Apply by: 8/07/2017 Contact Email: hmacfarlane@meridianbs.co.uk

Meridian business support are currently recruiting for a number of Contact Centre consultants to work in the Cheltenham area. You will be dealing with the in bound telephone calls from customers, delivering excellent customer service. This role is performance target led to ensure that customers are treated in a fair and consistent manner.

Main duties

  • prompt, friendly and helpful service to all customers
  • finalise as many customer calls at the first point of contact
  • take ownership of calls, and ensure follow ups are processed if necessary
  • answer queries accurately

Working hours are Monday to Friday 8-6.30pm, Saturday 9-12.30 (on a rota basis)

This is a temp to perm role.

To apply for this role please send your CV to hmacfarlane@meridianbs.co.uk

Meridian Business Support is acting on behalf of our Client as a Recruitment Agency.

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