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Call Centre Agent

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Location: Cardiff, Cardiff Contract Type: Permanent
Salary: £15184 - £16184 per annum + Commission Industry: Customer Services
Posted: 14 days ago Contact: Adele Carter
Apply by: 25/12/2016 Contact Email: cardiffcommercial@meridianbs.co.uk

Meridian are recruiting for Call Centre Agents to work permanently in Cardiff City Centre

We have interviews available now!

Responsibilities include but are not limited to:

  • Be the first point of contact for all customer queries.
  • Identify and prioritise vulnerable customers in line with company policies and procedures.
  • Provide accurate information on products and services to ensure consistency across the organisation and provide a reliable and trustworthy customer service.
  • Promote and sell a wide variety of products and services, including insurance based products, to increase customer loyalty and complement existing product holdings.
  • Investigate and resolve routine customer complaints at first point of contact to ensure delivery of an efficient and effective service to the customer.

Full flexibility is required between 7am to 11pm, Monday to Sunday

Salary: £15,184 pa + Bonus

Call 02920 347 920 Now for immediate consideration

Meridian Business Support is acting on behalf of our Client as a Recruitment Agency.

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