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Location: Coalville, Leicestershire Industry: Administrator
Salary: Negotiable Contact: Katie Dean
Posted: 11 months ago Contact Email: kdean@meridianbs.co.uk

Customer Service Advisor duties include but not limited to:

  • Sales Order Processing
  • Service user account creation and client searches
  • stock query investigation and processing out of stock items
  • Liaising with service users to arrange delivery or collection of equipment
  • Ensure any complaints or issues are raised with the customer service manager to ensure quick resolutions within a laid down framework with regard to telephone availability and office administration
  • Deal with a broad spectrum of customer queries from simple transactions to complex enquires, including the handling of customer complaints. promote a positive image and realistic expectation of service to customers, demonstrating corporate commitment to customer care.
  • Liaise with other departments to support and assist colleagues to ensure the delivery of a quality integrated service to customers

Meridian Business Support is acting on behalf of our Client as a Recruitment Business.

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