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Location: Coalville, Leicestershire Contract Type: Temporary
Salary: Negotiable Industry: Administrator
Posted: 6 days ago Contact: Katie Dean
Apply by: 17/06/2017 Contact Email:

Customer Service Advisor duties include but not limited to:

  • Sales Order Processing
  • Service user account creation and client searches
  • stock query investigation and processing out of stock items
  • Liaising with service users to arrange delivery or collection of equipment
  • Ensure any complaints or issues are raised with the customer service manager to ensure quick resolutions within a laid down framework with regard to telephone availability and office administration
  • Deal with a broad spectrum of customer queries from simple transactions to complex enquires, including the handling of customer complaints. promote a positive image and realistic expectation of service to customers, demonstrating corporate commitment to customer care.
  • Liaise with other departments to support and assist colleagues to ensure the delivery of a quality integrated service to customers

Meridian Business Support is acting on behalf of our Client as a Recruitment Business.

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