We are currently recruiting for an experienced Account Handler to join the customer service team for a local insurance company based in Bridgwater. You will need excellent customer service and organisational skills and be experienced in building professional relationships with clients.
Ideally, possessing a good educational background with good IT literacy and navigational skills.
Excellent communication and interpersonal skills.
Organisational, time management and self-management skills.
Excellent telephone communication skills
Flexible attitude, good team player with a sense of humour and a highly developed sense of personal initiative.
Role Specific Responsibilities
Contact clients at policy renewal to conduct a full market review.
Processing appropriate paperwork to ensure completion in a timely manner.
Contacting and responding to telephone, email, internet, correspondence and facsimile new business leads, providing advice, quotations and recommendation of 'best advice' to the clients demands and needs.
Maintain the Client Management Database with accurate client data and considering any Data Protection issues.
Ensuring task lists are up to date and complete, requesting assistance where required
Responding to all correspondences in a timely and professional manner.
Demonstrate a good understanding of the sales process and apply this in all sales related processes.
Consider all underwriting, regulatory and insurer requirements in all transactions.
Ensure Monthly and Annual targets are achieved
Assist the Internal Sales Team and Sales Manager to achieve the annual business plan.
Answering the telephone and managing queries, filtering to the appropriate personnel where necessary.
Salary is £17,000 per annum plus commission
The office is open Mon - Thurs 9am - 7.30pm
Friday 9am - 5pm
Sat 9am - 1pm
The successful candidate would be required to work 2 late shifts per week which would be 11.30-7.30, two day shifts 9-5 and one Saturday in 4.
Meridian Business Support is acting on behalf of our Client as a Recruitment Agency.