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1st Line Support Technician

Location: Reading, Berkshire Industry: IT
Salary: £17000 - £18000 per annum Contact: Alex Murrell
Posted: over 1 year ago Contact Email: amurrell@meridianbs.co.uk

1st Line Support Technician

1st Line Support Technician required to ensure customer enquiries and issues are resolved in a timely and professional manner, delivering a world class customer service experience, ensuring the Zendesk call logging system is used to record and control all enquiries and their prioritised resolution. Assist the 2nd Line and Application Delivery teams with the investigation of customer affecting bugs and issues.

Salary up to £18K dependant on experience

Full job spec available on request

If you are interested then please contact Lucy at Meridian Business Support for further information. lgodden@meridianbs.co.uk or 01993 226878

Meridian Business Support is acting on behalf of our Client as a Recruitment Agency.

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