Internal Sales Person
Permanent Role - Monday to Friday - 40 hours per week We are looking for an Internal Sales Person to join our successful team within an Electrical Trade Wholesaler based out of Ebbw Vale (NP23) Contracted to 40 hours per week Monday to Friday Shift times: 08:00 – 17:00 No bank holiday working required Benefits: Pension scheme, Life assurance, 25 days holiday Electrical Wholesale experience is desirable As an Internal Sales Person, you will be a key member of the team; you will deliver excellent customer service to our customers either face to face in the branch or over the phone to drive customer loyalty. You will be managing existing customer accounts to support their requirements alongside proactively developing new business into the branch to support branch targets. Internal Sales Person - The Role: Build and maintain successful partnerships with customers, colleagues and suppliers and focus on the achievement of long-term customer loyalty Consistently generate profitable sales for the branch, via the telephone by effectively using a range of techniques and resources Identify and action appropriate steps to rectify any shortfalls Manage customer queries in relation to invoices, orders or stock Understand the customer cycle by proactively targeting new customers and developing them into consistent live trading accounts Embracing digital channels to enhance the customer offering by proactively promoting the web shop and other digital offerings. Collaborating with customers, colleagues and suppliers by supporting with promotions, sales events, supplier days and new product launches Utilising IT systems such as M3, Vecta and Microsoft Office to support the customer experience Supporting in other areas of the branch as required Internal Sales Person - The Person: Experience of working in a highly competitive customer focused role (B2B, B2C, retail/hospitality) Experience of working within a sales / target driven role To be customer centric with a customer service background To demonstrate proactive sales via phone, face-to-face & online A flexible approach and an ability to work under pressure An ability to recognise sales opportunities PLEASE APPLY ONLINE TODAY Our client believes that this role does not meet the criteria to be considered within the Home Office Shortage Occupation list. Therefore, they will not support an application for visa sponsorship and all applicants for this role must have an unrestricted right to work in the UK Suitable for: Branch assistant, trade counter, account manager, sales advisor, telecoms, call handler, sales coordinator, inside sales, business development executive, business developer, trade sales, trade desk, sales counter
£11.27 per hour
Ongoing opportunities for experienced Van Drivers available immediately with a national clothing retailer in Severn Beach. You will work any 5 out of 7 days working on average 40 hours per week. Overtime will be paid at £16.90 after 45 hours. Temp to perm opportunities available for the right candidate. As a van driver you with be responsible for: Delivering customer order to stores across the South West and South Wales Collecting returns from stores and return to the distribution centre Scanning all packages before they are left at the store/distribution centre Dealing with all paperwork Maintaining your vehicle and reporting any defaults immediately. Interested candidates will be required to undergo a driving assessment prior to being offered the position. Due to insurance requirements you must: Be 18 years old or over Held a full driving licence for at least 2 years Have no more than 6 points on your licence Click now to apply!
£10 - £13.30 per hour, Benefits: Overtime after 37.5 hours
Immediate starts available for line operatives in Newport Docks.This is an ongoing position paid weekly and after 12 weeks you will be eligble for shift allowance payable at 33% increasing your pay to £13.30 an hour. As a line operative you will be responsible for dismantling fridges and air conditioning units by using hand and power tools and work as part of a team to ensure all components are moved and disposed of safely. You will be working shifts and all candidates must be able to work the following 3 shifts in rotation: Nights Sun - Thurs 10pm - 6am Days Mon - Fri 6am - 2pm Afternoons Mon - Fri 2pm - 10pm All PPE and training will be provided on site with immediate starts available for the right people. Apply now
Contact Centre Team Leader
£23000 - £25000 per annum
We are looking for a Team Leader to join our Contact Centre Team based in a call centre environment in Pontypridd (CF37): Salary: up to £25,000pa Pay: £11.79ph - £12.82ph 5 shifts across Monday to Sunday - Working 1 full weekend & 1 Saturday per month Working hours are between 8am – 8pm Contracted to 37.5 hours per week Benefits: 29 days holiday (including Bank Holidays), Pension scheme, Medical Cover, Share Schemes, Retail discounts You will join the contact centre and manage a team of up to 15 Customer Care team advisors on behalf of a major UK bank. You will lead your team to ensure all customer calls are answered against company SLA and your team are providing excellent customer service. Using your experience of managing a similar environment, You will coach and guide your team to understand the customers situation to provide suitable options that will resolve each customer situation and ensure the customer is supported on all banking queries. You will need to lead and inspire your team with weekly meetings, monthly reviews and 1-2-1’s to ensure your team are working within company KPI's and achieving the requirement targets. You will manager your team in a fast-paced environment where there can be little or no gaps in calls and you will be supporting our customers while navigating multiple systems so strong computer skills is a mu If you are an experienced manager, looking to join a fantastic team and driven to enable you to lead a team in providing excellent service…….we want to hear from you APPLY ONLINE TODAY and a member of the team will be in touch A DBS and Financial check will be completed as part of the vetting process. Team Leader: Role & Responsibilities: Responsible for the ongoing coaching & development of all team members, ensuring that everyone is equipped with the necessary knowledge and tools to succeed Continually look to improve customer satisfaction and minimize customer dissatisfaction Immerse and engage your team in both the vision and values of your associated Client’s brand. Maintain healthy staff retention rates through effective management and ongoing team member development, whilst creating an environment that rewards, recognizes and encourages success at every level. Adhere to all quality procedures and associated time frames. Maintain effective relationships with service colleagues and key stake- holders to ensure the effective delivery of services. Maintain and develop a thorough and up-to-date working knowledge of the Clients services, including procedures, guidance and legislation to deal with inquiries Team Leader : the Person: Minimum of 6 months experience in a Call centre manager role Previous experience of providing the effective planning, organisation and development of a team Experience of delivering individual/group coaching to improve professionalism and overall metrics Motivate, develop, coach, train, induct employees to set performance standards, recognize achievement and deal with performance issues Experience of working within a contact centre environment Role would be suitable for: Team leader, Team supervisor, Supervisor, Team Manager , Call centre Manager, Talent acquisition leader, call handler team leader, Customer service team leader ,call centre manager, call centre team leader, Call Centre Advisor, Customer Advisor, Complaints Advisor.
£9.50 - £11.20 per hour, Benefits: Full Training Package, Free Enhanced DBS,
This is a very exciting and unique opportunity to join a well-established company, providing specialised support in a Residential Service that is in a transition phase to Supported Living. No experience needed! we have a fantastic training programme that will get you on your way to achieving a rewarding and fulfilling job that will beat most out there. The role includes: Helping individuals achieve their independence and personal goals Supporting and transporting individuals out into their community Develop individuals’ life skills, vocational, educational, and creative skills Help provide exercise, leisure, and recreational opportunities Transforming lives and achieving results for Autistic Adults. Permanent contracts - Full Time, Part time and Waking Night opportunities available. (FT 37hrs per week, PT 25hrs per week) Your working pattern will be varied over a seven-day rota and would include some weekends and bank holidays. Shift times – 0730-1530 / 1530-2230 (can be slightly flexible for the right person) Waking Nights – 2230-0730 We Offer: A supportive and approachable management team, 33 days annual leave a year (including bank holidays), competitive market salary, a fantastic one-year induction programme, continuing learning, and development opportunities to complete your QCF Level 2 or 3 in Health and Social Care, shopping discounts and a competitive pension scheme. To protect our autistic adults, all staff are required to have a criminal background check. Possession of an Enhanced DBS Check either on the Update Service or conducted within the last 12 months would be preferable but not essential. This role is based in a care setting – as such, successful candidates will be required to provide evidence of Covid-19 vaccination or medical exemption. We are an equal opportunities employer and encourage applications from those with a diagnosis of ASD. A full UK driving licence and access to transport would be preferable Interviews will be held ASAP via Microsoft Teams.