Jobs in Hexham
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Nurse Disability Assessor - Homebased
United Kingdom
£37333 per annum
Responsibilities:
Meridian Business Support is currently recruiting HCPC/NMC registered Nurse (RGN, RMN, RNLD), Physiotherapists, Paramedics and Occupational Therapists who would be interested in pursuing a challenging and rewarding career as PIP Disability Assessor. This is an excellent opportunity to utilise your clinical knowledge, skills and decision-making abilities in a new environment whilst gaining an accredited qualification to add to your portfolio. Duties & Responsibilities: The key duties of this role are carrying out assessments (currently telephone based), and writing factual reports based on those assessments utilising all medical evidence provided. Ordinarily these assessments were conducted face to face, in a local clinic. Your training will be a mixture of virtual and assessment centre based to ensure the right level of support and learning is offered; until you are signed off and you will be permanently working from home. Currently working from home, with the option to return to the office, when Covid allows. Person Specification: 12 months post-qualification experience in one of the following occupations: Nurse, Physiotherapist, Paramedic, Occupational Therapist Have an active registration with NMC/HCPC No previous Disability Assessor experience is required as training is provided. However, it is essential that any applicant is either a qualified Nurse, Physiotherapist, Paramedic or Occupational Therapist. Appropriate workspace within the home setting that allows you to successfully complete your role Core Benefits & Additional Information: A full comprehensive training course is provided (for which you are paid a full-time salary). Complete flexibly of working hours 8am-8pm Monday to Sunday - 40 hour working week Only 5 weeks full time training required 25 days annual leave (plus eight bank holidays) Annual leave increase with completed service Moving day leave Birthday leave long service awards (opportunity to earn an additional £4850 within 3.5 years!) NMC/HCPC fee reimbursement Continuous Professional Development & support with re-validation Home Working
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Customer Service Advisor
Newcastle upon Tyne
£9.50 per hour
Responsibilities:
Customer Services Advisor Meridian Business Support are looking for an highly motivated Customer Services Advisor for an immediate start. The primary accountability for this role will be to support our Facilities Management Helpdesk as a Customer Service Advisor, providing comprehensive advice and information on a range of services via all contact channels e.g. telephone, email and other electronic channels. The post holder will be expected to provide excellent Customer Service to a range of internal and external customers, providing first contact resolution and taking ownership of customer’s enquiries Key Duties: Effectively manage and respond to all enquires and communication via all contact channels e.g. telephone, email and digital methods. To provide advice and information on a range of services as required To receive and process complaints, comments or suggestions ensuring these are resolved, where possible, at first point of contact or escalate through agreed processes Adhering to agreed Key Performance Indicators, Service Level Agreements and quality standards to maximise customer satisfaction and drive service efficiencies To assist in the supervision and maintenance of day-to-day processes and routines to ensure delivery of an efficient and effective customer service function Assisting in service development and continuous improvement projects and activities. Skill/Experience Required: Good general education with a minimum of 4 GCSE at grade C or above including Maths and English, or the equivalent, and/or relevant experience. Knowledge of the FM sector, processes and systems e.g. CAFM, PPM, re-active repairs and maintenance Good literacy, numeracy and ICT skills If you have any queries on this position please contact Tony on 01924 205010, or send your CV to tclapham@meridianbs.co.uk
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Warehouse Supervisor
South Shields
£26000 - £28000 per annum, Benefits: Excellent Company Benefits!
Responsibilities:
Are you a Warehouse Supervisor from a retail distribution background with strong people management skills? We are recruiting for Warehouse Supervisors for a large retail distribution warehouse in Jarrow, near South Shields. Salary £26-28k per annum dependent on experience, working rotating shifts AM: Mon-Fri 7am-3pm; PM Mon-Thu 2.15pm-10.15pm and Fri 12-8. Package includes 25 days holiday, pension, subsidised canteen, performance related bonus, staff shop and huge discounts on company products!!! As Warehouse Supervisor you will be part of a Team of 4 Supervisors on shift, managing up to 20 direct reports each, working within a large, single floor warehouse which experiences peak periods with up to 30,000 units per week in/ out. You will be a hands on supervisor managing and controlling shift activities from goods in through to dispatch ensuring KPIs are being met. Your role will involve managing staffing levels and assigning workload giving clear and precise instructions to all warehouse staff. You will monitor sickness and absence levels, completing return to work documentation as required. You will document all stock movements via paper copy as well as through the inhouse systems. All investigations, disciplinaries and appraisals are your responsibility as well as monitoring performance of your team. It is essential you have Supervisory experience within a warehouse ideally working for a retailer (clothing would be advantageous or another BIG brand). You will have worked in a company that experiences peak periods, and will have previously managed up to 20 staff including temporary staff with strong people management skills. Good IT skills are required including MS Office, in-house systems and handheld scanning technology. Working knowledge of work scheduling and planning is important along with excellent interpersonal skills. This role would suit: Warehouse Team Leader, Warehouse Supervisor, Cell Manager, Shift Manager, Section Leader, Cell Team Leader, Distribution Team Leader, Logistics Supervisor, Shift Leader Commutable from: Newcastle upon Tyne, Boldon, Hebburn, Wallsend, North Shields, South Shields, Gateshead, Sunderland, Washington IND100
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HR Specialist- Employee Relations
United Kingdom
£28000 per annum
Responsibilities:
HR Specialist- Employee Relations Remote (working from home) Temp Full Time £28,000 Meridian are recruiting for a well-respected national company who are seeking a ER Coordinator on a temporary contract for up to 3 months due to growth in the business. The successful candidate will need to be a committed to providing a positive experience to colleagues and managers through several touchpoints in the colleague HR & ER lifecycle. Role Duties: Coordinate and produce all required documentation which is required to support effective interventions including but not limited to: Invite letters, Outcome letters, Suspension documentation, disciplinary, grievance, performance management, absence and contract queries. Establish and maintain a database of interventions including allegation, outcome and sanctions Analyse sickness absence data. Analyse absence data to flag LTS cases to ensure early, timely and regular intervention. Act as first point of contact for Maternity and Paternity colleagues Work closely with central HR team colleagues to ensure that standards of service and SLA’s are delivered at all times. Ensure that all correspondence is processed and sent out on time Ensure that all HR systems are updated with sanctions, are accurate and comply with all legislation Requirements: CIPD level 3 or equivalent Previous HR/ER administration experience Knowledge of HR policies and their practical application An ability to spot trends and analyse data Ability to prioritise workload effectively and be flexible in approach A problem solver with a mentality of continuous improvement Sound IT knowledge Excellent written skills Overview Temporary role (up to 3 months) Fully remote role IT equipment and phone provided Monday to Friday (37.5 hours per week) How to apply? Click apply now below or get in touch with Samantha Beale on 01823 334 799 for more information. Alternatively email sbeale@meridianbs.co.uk
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Apprentice Branch Assistant - Gateshead
Gateshead
Competitive
Responsibilities:
Fixed Term Contract Role - Monday to Friday - 40 hours per week We are looking for Apprentice Branch assistant to join our successful team within an Electrical Trade Wholesaler based out of Gateshead. Contracted to 40 hours per week Monday to Friday Shift times : 8am – 5pm No bank holiday working required Benefits : Pension scheme, Life assurance, 25 days holiday As a Apprentice Branch assistant, you will be trained on all areas of branch life, which will give you a fantastic grounding for your future career. Your training support you becoming the face of our company, gaining skills to ensure you give great first impressions when customers come in to branch and provide understanding on how to create stock display’s to providing exceptional customer service. You may also support the wider branch team, calling customer with our sales team, picking and packing products in our warehouse to ensuring customers’ orders are completed on time. This is a fantastic oppertunity to get in to the Electrical Trade sector, You will learn all about the industry whilst completing the apprentice programme which will take around 15 months to finish The Role: Deliver excellent customer service to all customers Build and maintain successful partnerships with customers, colleagues and suppliers and focus on the achievement of long-term customer loyalty Be flexible to carry out various tasks and activities to support the effective overall running of the branch including being in the stores, telesales and trade counter sales Be a relief Driver for van deliveries to support as necessary Effectively manage stock display in trade counter exposing the customer to a wide range of stock and impulse products, new stock ranges and any value-added services as is practical within the Sales Counter Maintain a clean and tidy environment that is always well presented creating an environment to positively influence the Sales Counter performance Using IT systems such as M3 or Microsoft Office where appropriate The Person: Customer focussed, with experience of working in a customer facing role Confident to work in a fast-paced role, whilst maintaining a consistent eye for detail A flexible approach and an ability to work under pressure Embracing of change and new technologies Proactive approach and a natural flair for building relationships with customers Apply ONLINE today Our client believes that this role does not meet the criteria to be considered within the Home Office Shortage Occupation list. Therefore, they will not support an application for visa sponsorship and all applicants for this role must have an unrestricted right to work in the UK.
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Nurse Telephone Assessor - Home Working
United Kingdom
£35000 - £37000 per annum, Benefits: Excellent Benefits
Responsibilities:
Telephone Clinical Assessor Registered Nurse (RGN, RMN, RNLD), Physiotherapist, Occupational Therapist, Paramedic Hours: Monday - Friday Office Working Hours All Home-based Meridian Business Support is offering an excellent opportunity to work as a telephone clinical assessor with the opportunity to be permanently based at home. You would be conducting telephone assessments with Personal Independence Payment claimants on behalf of the Department for Work and Pensions (DWP) and produce a report that will be used in the decision making process. This is an excellent opportunity for a health care professional to enhance their assessment skills as well as continuing to develop their clinical skills. Full comprehensive training is provided with on going support throughout your career. There are a number of different progression avenues within the organisation due to the growing sector so there is plenty of opportunity for future progression within the role. Benefits include: Excellent work life balance (Monday to Friday) – no nights, weekends or bank holidays are required Salary increases Annually salary reviews and performance based salary uplifts Fantastic prospect for promotion and professional growth Professional body fee reimbursement (NMC/HCPC) Private medical insurance, life assurance, income protection insurance, pension scheme, personal accident insurance and professional indemnity insurance CPD and re-validation support with protection and training on a regular basis OTE Scheme Health screening every two years, after one year's service Thorough in-house and professional training and development, covering well over the required CPD hours to re-validate and maintain your professional registration All flexible benefits can be tailored to your requirement and lifestyle: travel or dental insurance, child care vouchers, cycle to work scheme and many more. All Training completed at home If you are interested in the Disability Assessor position or would like to have a confidential discussion to find out further details, please contact Ellouise Upton-Edwards by email on e. upton-edwards @ meridianbs. co. uk at Meridian Business Support / 07387 104 978. Alternatively, if you apply to this advert someone from the Meridian team will be in touch
