Jobs in Bridgnorth
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Food Production Operative (Days OR Nights)
Ellesmere
£10 - £10.32 per hour, Benefits: Excellent Benefits Package!!
Responsibilities:
ABP UK are recruiting for Production Operatives on a PERMANENT basis from their premises in Ellesmere, Shropshire (SY12 9BL)! Huge opportunities for career progression and to work in a friendly and welcoming team! Pay: Days: £10.00 per hour Nights: £10.32 per hour + £10 per day attendance bonus if all 5 days per week are worked! Overtime at x1.5 rate, if you work a rota day off you receive double time (providing you have worked your contractual hours)!! Shifts: Days: 7am-3.30pm (0700-1530) working 5 days between Monday – Saturday on a rota basis Nights: 5pm-1am (1700-0100) working 5 nights between Sunday – Friday on a rota basis 1 in 6 weekends off!! Food Production Operative Role As a Food Production Operative you will be working within a food production environment and your duties will include:- Packing of customer product as per required food specification Basic quality checks of products General production duties Order picking, inspection of products (Warehouse vacancies) Requirements Ability to stand for long periods of time Ability to work in an ambient environment 8 degrees (warm clothing provided) Ability to take instructions and adhere to health and safety standards Team Player, Committed, Flexible Attitude and Reliable Experience of working in a busy production environment desirable but not essential Maintain high level of housekeeping and ensure food hygiene is adhered to Benefits: Subsidised canteen including free hot drinks, free parking, staff shop with huge discounts, long service awards, attendance bonus, childcare vouchers, death in service, discounted gym membership, free English lessons, social events (BBQ/ Ice Cream Van + More!), 20 days annual leave + bank holidays, 1 in 6 weekends off!! PPE provided, Full training provided, Pension and Wellbeing Schemes as ABP UK are heavily invested in our employee wellbeing. Commutable from: Oswestry, Hordley, Ellesmere, Wrexham, Welshpool, Ruabon, Whitchurch, Wern, Market Drayton
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IT Service Desk Technician x 2
Oldbury
£23000 - £27000 per annum
Responsibilities:
Our client who are a global leader in the life sciences sector are currently looking for two Service Desk Technicians for a 12 month FTC. Salary on offer is £24-25K plus nearly £2K shift allowance and a generous benefits package. Their busy IT Service Desk is the single point of contact for all IT incidents and service requests. The purpose of the Service Desk is to facilitate the restoration of normal operational service with minimal business impact and manage the provision of service requests. Job purpose to: As their new Service Desk Technician you will respond to Service Desk requests generated by their business from a global customer base. In addition, you will be required to contribute to other IT service management processes to ensure that service operation is efficient and professional. The vision of the Service Desk is to be a centre of excellence that provides IT support and services that are business-aligned, performance-driven, customer-focused and adhere to industry best practice The responsibilities of the role include: 1st & 2nd level technical support of the business systems. Categorisation and triage of tickets Escalation of Major Incidents Service request fulfilment. Management of configuration items within the remit of the Service Desk. Provision of excellent customer service. Achievement of service level agreement KPIs. Active contribution to the continual service improvement plan. For this role you will need the following: Good team player with excellent customer service skills Strong problem solving and resolution experience Strong communication skills, verbal and written. Very good English language skills. Can-do attitude, focused on meeting deadlines and high quality deliverable's Experience of working in an IT service delivery environment. Working knowledge of: Windows 7 & 10; AD administration; Office 2010 / 2016 & 365; Exchange/Outlook 2010/2016; Citrix client support; Cisco VPN; and Mobile device support. Knowledge of imaging desktop and laptop using SCCM technologies. Special Conditions Flexibility in hours worked, including occasional weekend work is required. Desirable MCP / MCSA / MCSE qualifications. Knowledge and experience with ITIL / IT service management support model IT related degree
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Painter
Cheadle
£17 - £21 per hour, Benefits: Parking
Responsibilities:
Painter & Decorators wanted on a contract on Alderley Park in Macclesfield, with on-site parking. The contract is running for approx. 8 weeks and is able to offer circa 60 hours per week. Overtime is available after 37.5 hrs, evening work, Saturdays and Sundays are also on offer. It’s an existing build refurbishing one of the commercial offices on site for one of our largest most prestigious contractors that work across Europe Experienced painter with CSCS is essential, and parking is also available This is a PAYE role ONLY – earning circa £1k per week If you’re an available Painter and Decorator, please call Meridian on 0161 929 3860 or send your CV/cards to altrinchamme@meridianbs.co.uk
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Mechanical Mates
Stoke-on-Trent
£16 per hour
Responsibilities:
Meridian require 2 x Mechanical Mates to start on Royal Stoke University Hospital on Monday 22nd Aug for one of the largest North West regional M&E contractors. Duties include threaded iron pipework & domestics - Xpress crimp copper. 55 hrs per week on offer with an early finish on Friday.
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Pipefitter
Stoke-on-Trent
£22 per hour
Responsibilities:
Meridian require 2 x Pipefitters to start on Royal Stoke University Hospital on Monday 22nd Aug for one of the largest North West regional M&E contractors. Duties include threaded iron pipework & domestics - Xpress crimp copper. 55 hrs per week on offer with an early finish on Friday. CSCS is essential. £22ph
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Production Operatives
Stoke-on-Trent
£12.67 per hour, Benefits: up to £75 weekly bonus
Responsibilities:
PRODUCTION OPERATIVES URGENTLY REQUIRED - IMMEDIATE STARTS!!! Location: Stoke (ST4) Shifts Available: There are various shifts available: - Kiln Department Rotating 5on/off Days and Nights; Days from 06:00am to 18:00pm with a pay rate of £9.85/h , and Nights from 18:00pm to 06:00am with a pay rate of £12.67/h - Printing Machine Operatives Days and Noon Shift; Day Shift is from 06am to 14:00pm with a pay rate of £9.83/h and Noon Shift is from 14:00pm to 22:00pm with a pay rate of £10.01/h The Role: The roles involves physical effort working in a fast pace environment. All potential candidates should have manufacturing experience, for all other activities training will be provided on site. CALL US TODAY TO BOOK YOUR REGISTRATION APPOINTMENT! This role would suit: Warehouse Operative, Production Operative, Yard Operative, Distribution Assistant, Logistics Assistant, Retail Assistant, Sales Assistant, Student, Graduate, Casual Worker or similar, Care, FLT, forklift, Labourer, goods in, goods out, returns, Picker, Packer, Packing Operative, Picking, Factory, Nights, Cleaner, Kitchen Assistant, Porter Commutable from: Stoke on Trent, Newcastle under Lyme, Talke, Hanley, Tunstall, Sandbach, Biddulph, Kidsgrove, Alsager, Crewe, Burslem
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Warehouse Operative
Stoke-on-Trent
£10 per hour
Responsibilities:
WAREHOUSE OPERATIVES URGENTLY REQUIRED - IMMEDIATE START!!! Roles and Responsibilities: One of our prestigious clients based in Stoke on Trent are looking for Warehouse Operatives. The business is dealing with different size and types of tyres, physical effort will be required. The candidate will be working in teams and must be flexible and motivated to work in a fast pace environment. If you are interested please call the office on 01782 209090. Shifts Available: Monday to Friday 08:00am until 17:30pm. Pay Rate: £10.00 per hour. CALL US TODAY TO BOOK YOUR REGISTRATION APPOINTMENT! This role would suit: Warehouse Operative, Production Operative, Yard Operative, Distribution Assistant, Logistics Assistant, Retail Assistant, Sales Assistant, Student, Graduate, Casual Worker or similar, Care, FLT, forklift, Labourer, goods in, goods out, returns, Picker, Packer, Packing Operative, Picking, Factory, Nights, Cleaner, Kitchen Assistant, Porter Commutable from: Stoke on Trent, Newcastle under Lyme, Talke, Hanley, Tunstall, Sandbach, Biddulph, Kidsgrove, Alsager, Crewe
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Trade Counter Assistant/Driver
Shrewsbury
£22440 per annum, Benefits: plus bonus' and excellent
Responsibilities:
We know that our people are our greatest asset, and to help support our growth we are seeking talented trade professionals, and we have a vacancy for a Trade Counter Sales Assistant to join our busy team Reporting to the Branch Manager, the successful candidate will possess excellent customer care and strong IT skills. Our Trade Counter Sales Assistants are pivotal positions within our branch network, and there are three key elements to the role: First Point of Contact – Meeting and greeting customers in branch and at the trade counter. Dealing with telephone and email enquiries to ensure you and the branch exceed sales targets and KPIs Driving – Delivering products to customers via a 3.5t long wheelbase flat-bed. Loading, delivering and unloading goods at customer sites Warehousing – Picking and preparing orders. Unloading deliveries into the branch warehouse and undertaking stock management duties with a high degree of accuracy SKILLS & EXPERIENCE A full and valid driving license is essential Experience of a similar role Reliability, good time keeping and attendance A high level of self-motivation and able to work under pressure Sales-driven to achieve high standards and KPIs BENEFITS Excellent monthly bonus scheme Life Assurance Pension Plan Shares – the option to join the Share Save Scheme Employee discounts on products and many other well-known retailers Employee Assistance Programme
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Credit Controller
Birmingham
Competitive
Responsibilities:
We are recruiting for a Credit Controller to join our team based out of Birmingham (B15), with a Hybrid working week. Hybrid Working 37 Hours a week Monday to Thursday 07:30 – 17:00 & Friday 08:30 – 16:30 No bank holiday working required Benefits: Pension scheme, Life assurance, 25 days holiday As a Credit Controller, you will effectively and efficiently monitor and maintain up to 500 customers with a total debt up to £8M consisting of National and/or Non-National accounts, minimising aged debt and maximising cash collection across a customer base using both EDI and standard trading platforms. This is a varied role, suited to someone who can develop good working relationships with internal and external customers via phone and email. Credit Controller - The Role: Ensure effective control of Customers by monitoring shortfalls and taking appropriate action. Collect payments according to agreed terms, achieve cash collection targets and resolve and minimise overdue debts. Ensure all customer requirements are fulfilled and delivered on time in line with the SLAs and KPIs Monitor large commercial queries ensuring that item(s) are progressed and resolved in timely manner. Escalate any serious concerns accordingly to the Collection Support Specialist. Review payment plans when requested. Place customers on credit hold where necessary. Regular review calls and some face-to-face meetings with customers. Review accounts for legal action. Review order release requests. Utilise Sidetrade to ensure account portfolio is managed effectively ensuring To Do Lists are actioned daily and all activity logged to include invoice qualification. Ensure emails are actioned in a timely manner and customer account information is accurate and regularly updated with digital contacts at every opportunity. Ensure overtrading is monitored and appropriate actions taken. Complete monthly cash forecast and pre-call on all high value amounts above agreed threshold. Encourage customers to receive invoices electronically. Credit Controller - The Person: Well-developed communication and interpersonal skills – able to build effective, long-term relationships Experienced Credit Controller and ideally with some understanding of Credit Risk Enjoys interaction with internal and external customer focus Some commercial awareness – understands business requirements Competent in financial software packages Competent user of Microsoft Office and Outlook Intermediate level of Excel, V-lookups, pivot tables etc Good written and numeracy skills Team player PLEASE APPLY ONLINE TODAY Our client believes that this role does not meet the criteria to be considered within the Home Office Shortage Occupation list. Therefore, they will not support an application for visa sponsorship and all applicants for this role must have an unrestricted right to work in the UK.
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Sales and Quality Administrator
Stafford
£11 per hour
Responsibilities:
Meridian Business Support are recruiting for a Sales and Quality Administrator for our prestigious client basted in ST18. Stafford. Essential Duties and Responsibilities: Maintain and develop existing and new customers through appropriate propositions and ethical sales methods Determine and meet customer requirements Respond to and follow up sales RFQs, quoting customers and researching pricing Support the achievement of the Team Sales target Provide reports and data as requested Develop customer knowledge, organise information and update databases as appropriate Maintain and improve product awareness Undertake product research and update records accordingly Provide monthly sales and order intake forecasts Provide administrative support as necessary to Export, Customer Service and Sales Account Managers Communicate courteously with customers by telephone, e-mail, letter, and face to face as necessary and on a timely basis Seek and continuously develop knowledge and information regarding competitor activity, pricing and tactics and communicate this to relevant sales account manager Assist with customer support as required including the creation of customer sales orders Support the Quality Team to maintain quality standards Work alongside Departmental Managers to collate data to meet the company KPI’s To ensure the company objectives are met Support all Internal and External Audit processes Required Qualifications Experience in Customer Service/Sales Excellent follow up, organisational skills and attention to detail Excellent follow up and organisational skills Adaptability - able to change tasks quickly as business needs dictate Ability to prioritise responsibilities, manage time effectively and meet deadlines accordingly Original thinking and creativity; develops innovative approaches and ideas The hours of work will be Monday - Friday 9am - 5pm and the hourly rate of pay is £11. These are immediate starts. Please call or apply online today!
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Recruitment Consultant - Perms Desk
Stoke-on-Trent
£30000 per annum
Responsibilities:
Perms Desk Recruitment Consultant Would you like to recruit for permanent roles across Staffordshire, and Cheshire? Due to continued success and growth and in response to market demands, Meridian Business support is opening a new office at Trent House in Stoke. It is a serviced office and you will have access to a free parking, a free onsite gym, and a canteen. Role: Recruitment Consultant Salary: very attractive, and negotiable (depending on experience) + uncapped commission, laptop, phone, and benefits package. Hours: 42 hours per week This is an excellent opportunity for an ambitious sales professional to recruit in all markets, it is a 360 role so includes both the sales and service aspects of a consultant role. You will be working predominantly across Staffordshire and Cheshire, but you will have free range to work further afield. We are looking for someone with recruitment experience, and a proven history of winning new business and placing candidates into permanent positions. About Us: Meridian Business Support are one of the largest award-winning independent Recruitment Consultancies in the UK. We have recently been awarded a 3-star “Best Company to Work For” accreditation by Recruitment International 2021, and we are shortlisted in the Best Recruitment Company to Work For category at the 2022 TIARA Recruitment Awards. In return for hard work, we offer a great place to work, great benefits, talented people, training, and development including industry accredited qualifications, career progression, and an annual awards conference and dinner!! This is an excellent opportunity for someone who is looking to work for company where they can really excel and prove their sales ability. The opportunities are endless for the right candidate with uncapped earning potential. What does the role of a Recruitment Consultant involve? Calling businesses to explore their recruitment needs Pitching yourself and the company’s recruitment service to win new business Resourcing candidates via a number of different methods to fill roles Up selling your candidates to your existing client base and vice versa, as well as arranging interviews and meetings between the two Gaining and maintaining strong, long-lasting client relationships Matching candidates to roles Supporting with administrative tasks i.e., payroll, reference, and compliance checks Benefits include: Your birthday off Uncapped Bonus Scheme Pension Multiple lifestyle discounts Great training & development opportunities Holiday purchase scheme Annual awards & conference weekend Personal Car Leasing Financial Wellbeing with Neyber Employee Assistance Programme Healthcare cash plan Meridian are proud to be an inclusive, equal opportunity employer and we seek to attract and retain the best people from the widest possible talent pool. If you have a disability or condition that you feel could impact you in our selection process, as a Disability Confident Employer we're committed to ensuring that you are treated fairly throughout our recruitment process and we encourage you to discuss any reasonable adjustments or changes that may be required to the process with our Internal Recruitment Team. As part of the offer process, all successful candidates will be required to give their consent to complete a basic DBS disclosure. For roles with budgetary responsibility, successful candidates will also be required to give their consent to the completion of a credit check. All job offers are subject the consideration of vetting results, in addition to the receipt of satisfactory references. For more details regarding this fantastic opportunity please contact Lynn Whitehead Internal Recruitment Manager at Meridian Business Support on 07500110448 or email lynn.whitehead@meridianbs.co.uk
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Recruitment Manager - Perms Desk
Birmingham
£30000 per annum
Responsibilities:
We have an amazing and rare opportunity for a Recruitment Manager to build a and manager a new perms division that will be based out of our Birmingham branch, The White House, 111 New St, Birmingham B2 4EU We would like to hear from you if you are driven and are interested in working in a unique, fast paced environment to contribute to the Company's continued growth and expansion. The Role The Recruitment Manager will oversee setting up the permanent division and will be responsible for personal sales delivery within their assigned area. The ideal candidate will manage and enhance operational performance by driving growth, in line with Company strategy. Attractive and competitive salary – 30K plus, doe, plus car allowance, laptop, phone and benefits package. Contracted to 42 hours per week Working Pattern: Monday to Friday 23 days Holiday, rising to 25 + Bank Holidays plus your birthday off Specifically, the role will deliver on the following key areas: Business Development & Sales Delivery Financial Management People & Performance Management Compliance Management Essential Criteria Demonstrable track record in successfully growing and running a permanent recruitment team, with a proven track record of exceeding targets. Excellent financial management skills with strong commercial acumen. Strong communication, leadership, and people management skills with demonstrable experience in successfully building high achieving recruitment team. Full, clean driving licence Benefits include: Your birthday off Uncapped Bonus Scheme Pension Multiple lifestyle discounts Great training & development opportunities Holiday purchase scheme Annual awards & conference weekend Personal Car Leasing Financial Wellbeing with Neyber Employee Assistance Programme Healthcare cash plan About Us: Meridian Business Support are one of the largest award-winning independent Recruitment Consultancies in the UK. We have recently been awarded a 3-star “Best Company to Work For” accreditation by Recruitment International 2021, and we are shortlisted in the Best Recruitment Company to Work For category at the 2022 TIARA Recruitment Awards. In return for hard work, we offer a great place to work, great benefits, talented people, training, and development including industry accredited qualifications, career progression, and an annual awards conference and dinner!! This is an excellent opportunity for someone who is looking to work for company where they can really excel and prove their sales ability. The opportunities are endless for the right candidate with uncapped earning potential. Meridian are proud to be an inclusive, equal opportunity employer and we seek to attract and retain the best people from the widest possible talent pool. If you have a disability or condition that you feel could impact you in our selection process, as a Disability Confident Employer we're committed to ensuring that you are treated fairly throughout our recruitment process and we encourage you to discuss any reasonable adjustments or changes that may be required to the process with our Internal Recruitment Team. As part of the offer process, all successful candidates will be required to give their consent to complete a basic DBS disclosure. For roles with budgetary responsibility, successful candidates will also be required to give their consent to the completion of a credit check. All job offers are subject the consideration of vetting results, in addition to the receipt of satisfactory references. For more details regarding this fantastic opportunity please contact Lynn Whitehead Internal Recruitment Manager at Meridian Business Support on 07500110448 or email lynn.whitehead@meridianbs.co.uk.
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Recruitment Consultant - Perms Desk
Birmingham
£28000 - £35000 per annum, Benefits: laptop, phone, full benefits package
Responsibilities:
Perms Desk Recruitment Consultant Would you like to recruit for permanent roles across Birmingham, Midlands, and Home Counties? Due to continued success and growth and in response to market demands, Meridian Business support is opening a new business based out of our Birmingham office at The White House, 111 New St, Birmingham B2 4EU. Role: Recruitment Consultant Salary: incredibly attractive, and negotiable (depending on experience) + uncapped commission, laptop, phone, and benefits package. Hours: 42 hours per week This is an excellent opportunity for an ambitious sales professional to recruit in all markets, it is a 360 role so includes both the sales and service aspects of a consultant role. You will be working predominantly across Birmingham, The Midlands, and The Home Counties, but you will have free range to work further afield, and you must have recruitment experience with a proven history of winning new business and placing candidates into permanent positions. About Us: Meridian Business Support are one of the largest award-winning independent Recruitment Consultancies in the UK. We have recently been awarded a 3-star “Best Company to Work For” accreditation by Recruitment International 2021, and we are shortlisted in the Best Recruitment Company to Work For category at the 2022 TIARA Recruitment Awards. In return for hard work, we offer a great place to work, great benefits, talented people, training, and development including industry accredited qualifications, career progression, and an annual awards conference and dinner!! This is an excellent opportunity for someone who is looking to work for company where they can really excel and prove their sales ability. The opportunities are endless for the right candidate with uncapped earning potential. What does the role of a Recruitment Consultant involve? Calling businesses to explore their recruitment needs Pitching yourself and the company’s recruitment service to win new business Resourcing candidates via a number of different methods to fill roles Up selling your candidates to your existing client base and vice versa, as well as arranging interviews and meetings between the two Gaining and maintaining strong, long-lasting client relationships Matching candidates to roles Supporting with administrative tasks i.e., payroll, reference, and compliance checks Benefits include: Your birthday off Uncapped Bonus Scheme Pension Multiple lifestyle discounts Great training & development opportunities Holiday purchase scheme Annual awards & conference weekend Personal Car Leasing Financial Wellbeing with Neyber Employee Assistance Programme Healthcare cash plan Meridian are proud to be an inclusive, equal opportunity employer and we seek to attract and retain the best people from the widest possible talent pool. If you have a disability or condition that you feel could impact you in our selection process, as a Disability Confident Employer we're committed to ensuring that you are treated fairly throughout our recruitment process and we encourage you to discuss any reasonable adjustments or changes that may be required to the process with our Internal Recruitment Team. As part of the offer process, all successful candidates will be required to give their consent to complete a basic DBS disclosure. For roles with budgetary responsibility, successful candidates will also be required to give their consent to the completion of a credit check. All job offers are subject the consideration of vetting results, in addition to the receipt of satisfactory references. For more details regarding this fantastic opportunity please contact Lynn Whitehead Internal Recruitment Manager at Meridian Business Support on 07500110448 or email lynn.whitehead@meridianbs.co.uk.
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Warehouse Associates Nights
Stoke-on-Trent
£12.12 per hour
Responsibilities:
Meridian Business Support are recruiting for Pickers and Packers to work for one of our prestigious clients based in Talke Pitts. Candidates will have experience of both picking and packing, using a hand scanner within a warehouse environment. The rate of pay is £12.12 per hour. A drug and alcohol test will take place on the first day of starting work. Shifts are Sunday - Thursday 8pm - 4am Please call us today. IND50
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Recruitment Sales Consultant - full time or part time positions.
Birmingham
£27000 - £30000 per annum, Benefits: car allowance, and additional benefits
Responsibilities:
Are you an experienced Industrial Sales Consultant? Are you passionate, sales-focused and driven to succeed? Would you like to work for a company that has been awarded a three star best companies to work for accreditation? In return for hard work, we offer a great place to work, great benefits, talented people, training and development including industry accredited qualifications, progression and of course an annual awards conference and dinner!! Salary: up to £30,000 + Bonus Car Allowance Contracted to 42 hours per week Working Hours: Monday to Thursday 8am – 5.30pm & Friday 8am – 5pm days holiday, rising to 25 + Birthday Day off Benefits include –Annual awards & Conference weekend, Pension, multiple lifestyle discounts Great training & development opportunities including your REC qualification As an Industrial Recruitment Sales Consultant, you will be responsible for winning and onboarding new clients, helping them to hire the best talent for their business. You will have the flexibility of winning national and local accounts, adding to our current client list. Recruitment should be fun and most of all it should be realistic, our clients and our candidates aren’t just numbers to us You will have autonomy in your role and be in control of your earning potential, and enjoy the benefits of working for a progressive, multi-award winning company. Recruitment Sales Consultant Core Responsibilities: Lead source, contact and win new recruitment clients, Regularly update company CRM’s and systems, Hit sales revenue and KPI targets, Build and maintain relationships with existing clients and candidates, Source relevant candidates using the job boards, Arrange interviews for candidates, Complete all admin relating to candidate job offers, Liaise with clients to keep them up to date, Perform screening calls over phone or via Microsoft Teams, Write up job descriptions and post them on the job boards. What we are looking for: A money motivated, self-starter with a desire to learn, develop and bring fresh ideas to the role, A team player that can exceed goals and revenue expectations, with the ability to work on their own initiative whilst building positive working relationships with colleagues, clients and candidates. Flexible and able to quickly adapt to new roles using initiative and exercise sound judgement, whilst remaining resilient and tenacious, You will have 2 years+ recruitment and sales experience. Excellent presentation, communication, and negotiation skills with the ability to sell at all decision-making levels, Time management skills that allow you to manage your own diary effectively. Meridian are proud to be an inclusive, equal opportunity employer and we seek to attract and retain the best people from the widest possible talent pool. If you have a disability or condition that you feel could impact you in our selection process, as a Disability Confident Employer we're committed to ensuring that you are treated fairly throughout our recruitment process and we encourage you to discuss any reasonable adjustments or changes that may be required to the process with our Internal Recruitment Team. As part of the offer process, all successful candidates will be required to give their consent to complete a basic DBS disclosure. For roles with budgetary responsibility, successful candidates will also be required to give their consent to the completion of a credit check. All job offers are subject the consideration of vetting results, in addition to the receipt of satisfactory references. For more details regarding this fantastic opportunity please contact Lynn Whitehead Internal Recruitment Manager at Meridian Business Support on 07500 110448 or email lynn.whitehead