Technical Support Advisor

  • Location

    Salisbury

  • Sector:

    Office & Professional, Customer Services

  • Job type:

    Permanent

  • Salary:

    £20000 per annum

  • Contact:

    Hoi Lam

  • Contact email:

    hlam@meridianbs.co.uk

  • Contact phone:

    07717856380

  • Job ref:

    HL-46-2

  • Published:

    19 days ago

  • Expiry date:

    2022-07-07

  • Startdate:

    2022-06-06

Technical Support Advisor required for a market leading electronics supplier in the Salisbury area!
This is an amazing opportunity to kick-start a career within the commercial customer services sector!
If you are confident speaking to customers, managing expectations and enjoy problem solving - then this role is for you!

As a Technical Support Advisor, you would be managing inbound calls with a variety of clients queries and requests regarding their purchased product and service. The consumer would look to you guidance in assessing their needs on their phone in which you would be provided full training beforehand to best answer their questions.

The ideal candidate would be able to also demonstrate the following: 
  • Ability to manage own workload as according to business
  • Confidence in engaging with various types of customers
  • Quickness in learning and understanding of systems and processes
  • Competence in live logging
This role is exclusively an phone based role with inbound calls only.

This is a full time position, with the company looking to start successful candidates ASAP.
Free parking, workplace pension and more benefits are available!
If you are interested in this role, please contact Hoi Lam on 07717 856380 or alternatively email your CV across to hlam@meridianbs.co.uk