Service Manager
JG-136
Posted: 07/10/2024
- £34000 to £36000 Per: annum
- Derby, East Midlands,
- Permanent
Service Manager
(16 plus provision)
Derby
40-hour week, 9-5 on average. 28 days annual leave (including bank holidays)
MAIN RESPONSABILITIES
KEY TASKS
(16 plus provision)
Derby
40-hour week, 9-5 on average. 28 days annual leave (including bank holidays)
MAIN RESPONSABILITIES
- To Manage the daily running of the supported living placements in line with company policy and regulatory requirements. Supervising and providing guidance, support, directions ion and leadership to staff.
- To Model best practise approaches during challenging behaviours, ensuring there is coherent and consistent high levels of care.
- To Register as a Service Manager with OFSTED and to work directly with and as part of the senior management team for the best interest of the young people, staff, and company.
- To be Designated safeguarding lead
KEY TASKS
- To ensure the policies, procedures and frameworks that underpin the home are up to date and affectively implemented daily representing best practise and reflective of the company’s inclusion and culture.
- Establish and use methods to evaluate the quality of care provided by staff within the home and to make improvements where necessary and encourage continuous improvement.
- Model the best practise approaches to working with and supported young people with challenging behaviours.
- Ensure a regular use of effective handovers and debriefs for staff.
- Participate in the placement of young people and their transition process in and out of the home.
- Regularly review the staffing structure and support HR with recruitment, induction, and training.
- Regularly review the budget needs within the home
- Ensure daily practise within the homes reflects the equality and diversity goals of the company and needs of the staff and young people
- Work effectively with all professionals and multi agencies that are required for the best care of the young people.
- Conduct supervisions, welfare meetings and disciplinary meetings as and when required as per company policy.
- Provide consistent leadership, ensuring staff feel respected, listened to, and supported.
- Implement performance plans where particular staff require the extra support. Assess skill gaps and work with HR to implement training and mentoring where needed.
- Conduct probationary reviews and appraisals.
- Directly Manage the team leaders and ensure they are equipped with the skillset required to be line managers to the support workers within the team.
- Take part in scheduling shifts and working on the rota to ensure that the home is staffed appropriately and adequately. Ensuring on call and managerial presence at all appropriate times
- Ensure staff, visitors and young people are safeguarded daily and health and safety protocols are followed according to the health and safety at work act 1974
- Work with your staff team to ensure positive outcomes, reducing incidents and providing a safe environment for young people, visitors, and staff.
- Report and whistle blow any work situation that is deemed by the management of health and safety act 1999, to cause imminent danger and shortcomings of the employer’s protection arrangements.
- Relevant Management qualification such as level 5 Diploma in leadership and management or equivalent
- Relevant Social Care qualification such as NVQ-level 5 or equivalent
- Degree in Social Work or equivalent
- Willing to work towards the next appropriate level of qualification and any further courses and training seen relevant by the company
- Up to date safeguarding training.
- DBS on update service
- Relevant NVQ/ Level 3 Diploma or equivalent