Senior Site Co-ordinator- Ashford & Tunbridge Wells

Senior Site Co-ordinator- Ashford & Tunbridge Wells

The Senior Site Coordinator role is being introduced to provide a better claimant experience, to provide support to the service delivery manager and enhance performance at each AC by:
  • Day to Day management of the Assessment centre
  • Ensuring that claimants are kept informed always & have a positive experience.
  • Proactive session management is being followed to ensure the centre is productive and all HP’s are fully utilised in line with their experience.
  • Monitoring of the arrivals board/MI to ensure that all empty slots that can be filled are filled.
  • Better decision making around retractions/cancellations
  • Onboarding and training of site coordinators within the region
  • Introducing governance around compliance, ensuring that site coordinators are complaint with current guidance
  • Implementation of any agreed changes to process and/or procedures and that they are being followed and understood by site coordinators
  • Acting as initial contact for any escalations at AC level, whether that be via a claimant or HP

Job Details
  • Monday to Friday- 37.5 hours 
  • £28,000
  • Office Based
  • Travel to both Assessment Centres

If you feel the Senior Site Co-ordinator position may be for you or you are interested in finding out further information, please contact Liverpool Resourcers at Everpool Recruitment by email Liverpoolresourcers@everpoolrecruitment.com or call 0151 556 2090 // 07507 649175. Alternatively, you can apply to this advert and someone from the Everpool team will be in touch.