Sales Coordinator

  • Location

    Exeter, Devon

  • Sector:

    Customer Services

  • Job type:


  • Salary:


  • Contact:

    Margaret Rendle

  • Contact email:

  • Job ref:


  • Published:

    6 months ago

  • Expiry date:


  • Startdate:


  • Consultant:


Are you a sales administrator looking to work in Exeter?

Do you have a good eye for colour and an interest in interiors?

My client are a large and expanding organisation in Exeter, looking for a talented customer focused candidate to join their friendly and lively office.

Main Responsibilities:

  • Responsible for processing sales via telephone / fax / e-mail and dealing with customer queries resulting from sales.
  • Liaising with new and existing customers to follow up sales enquiries.
  • Receive telephone calls from our customers, ensuring all calls are dealt with in a friendly and professional manner. Answering telephone calls.
  • Processing orders via telephone, fax and e-mail onto a customised computer system.
  • Support and liaise with the Specification Managers by answering queries relating to customer details, inputting of orders, displays and providing product ordering information.
  • Assisting customers with floor plans and quantity calculations.
  • Responding to and solving customer problems / queries / complaints.
  • Liaising with warehouse / carriers with reference to distribution.
  • Input telephone, e-mail or faxed orders onto the sage telesales system, ensuring the customer details and orders are accurately entered and acknowledgements of orders are sent to customers.
  • Administration of correspondence generated from pro-formas / invoices and distribution documentation.
  • Working with the team to achieve various other tasks as required.
  • Working closely with architects, designers and property developers.

Personal Specification:

  • Possess excellent communication skills with a confident, pleasant telephone manner.
  • Have accurate keyboard skills and experience of data entry.
  • Have proven customer service / sales order processing experience.
  • Be enthusiastic with a desire to strive towards continuous improvement.
  • Be IT literate, with good MS Office skills.
  • Be able to work in an organised and methodical manner.
  • Have a willingness to learn.
  • Be educated to a good standard. Basic mathematical ability essential.

Working Hours: 8.30am to 5pm

To apply, or to find out more information, please click on one of the "apply" buttons

Please note that due to a high level of applications, we can only respond immediately to applicants whose skills & qualifications are suitable for this position.

Meridian Business Support is acting on behalf of our Client as a Recruitment Agency.