Are you a sales administrator looking to work in Exeter?
Do you have a good eye for colour and an interest in interiors?
My client are a large and expanding organisation in Exeter, looking for a talented customer focused candidate to join their friendly and lively office.
- Responsible for processing sales via telephone / fax / e-mail and dealing with customer queries resulting from sales.
- Liaising with new and existing customers to follow up sales enquiries.
- Receive telephone calls from our customers, ensuring all calls are dealt with in a friendly and professional manner. Answering telephone calls.
- Processing orders via telephone, fax and e-mail onto a customised computer system.
- Support and liaise with the Specification Managers by answering queries relating to customer details, inputting of orders, displays and providing product ordering information.
- Assisting customers with floor plans and quantity calculations.
- Responding to and solving customer problems / queries / complaints.
- Liaising with warehouse / carriers with reference to distribution.
- Input telephone, e-mail or faxed orders onto the sage telesales system, ensuring the customer details and orders are accurately entered and acknowledgements of orders are sent to customers.
- Administration of correspondence generated from pro-formas / invoices and distribution documentation.
- Working with the team to achieve various other tasks as required.
- Working closely with architects, designers and property developers.
- Possess excellent communication skills with a confident, pleasant telephone manner.
- Have accurate keyboard skills and experience of data entry.
- Have proven customer service / sales order processing experience.
- Be enthusiastic with a desire to strive towards continuous improvement.
- Be IT literate, with good MS Office skills.
- Be able to work in an organised and methodical manner.
- Have a willingness to learn.
- Be educated to a good standard. Basic mathematical ability essential.
Working Hours: 8.30am to 5pm
To apply, or to find out more information, please click on one of the "apply" buttons
Please note that due to a high level of applications, we can only respond immediately to applicants whose skills & qualifications are suitable for this position.
Meridian Business Support is acting on behalf of our Client as a Recruitment Agency.