Repair Service Coordinator

  • Location

    Stoke on Trent, Staffordshire

  • Sector:

    Administration Assistant

  • Job type:

    Temporary

  • Salary:

    Up to £8.65 per hour

  • Contact:

    Julie Harvey

  • Contact email:

    jharvey@meridianbs.co.uk

  • Job ref:

    JHRepair_1555513172

  • Published:

    2 months ago

  • Duration:

    ongoing

  • Expiry date:

    2019-05-17

  • Startdate:

    asap

  • Client:

    #

  • Consultant:

    #

Meridian Business Support is recruiting for a Repair and Service Coordinator.

Responsible for processing repair quotes, repair orders, and supporting the sales staff with regard to repair related jobs. As well as providing the customer with all possible options that we can offer to solve their problem. Perform all related tasks that encompass customer service in the repair department.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Quoting repair jobs and processing approvals
  • Provide a high level of customer service & support
  • Work jointly with inside & outside sales staff to close orders
  • Process & manage customer quotes not assigned to a salesperson
  • Keep the line of communication between you and our customers open, be proactive
  • Obtain approval to scrap or return
  • Open quote follow ups to obtain approvals
  • Repair order expediting (provide order status updates to customers when directly asked)
  • Complete Spectrum task assignments w/ customer oriented follow-up to assure completion
  • Managing your in-house summary and assuring that everything is up to date.

May be modified from time to time. Other duties, tasks and work may be assigned

This is a temporary role that may go permanent for the right candidate.

It will be working Monday to Friday 8am to 5pm.

For further information please apply today.

Meridian Business Support is acting on behalf of our Client as a Recruitment Business.