Receptionist/Admin Cover

  • Location

    Tyne And Wear

  • Sector:

    Admin & Clerical

  • Job type:

    Temporary

  • Salary:

    £8.72 - £9.00 per annum

  • Contact:

    Martin Cameron

  • Contact email:

    mcameron@meridianbs.co.uk

  • Contact phone:

    0191 232 3302

  • Job ref:

    MC-6-1

  • Published:

    4 days ago

  • Duration:

    3 weeks possibly longer

  • Expiry date:

    2021-03-24

  • Startdate:

    2021-02-22

  • Consultant:

    Martin Cameron

Reception/Admin
 
Our client is currently on the lookout for a receptionist/Administrator with experience of SAP to cover long term absence
 
The Role
The company seeks to recruit an experienced Reception based in our HQ in the North East. The role will involve handling a busy switchboard, general receptions duties, order processing and supporting Sales and Customer Service.
 
Responsibilities:
  • Sales Support
    • Deal with requests for quotes, stock availability and delivery dates
    • Prepare and send material samples and literature
    • Process online registration
  • Customer Service
    • Handle and resolve customer enquiries, liaising with other departments to resolve any issues
    • Update database
  • Order Processing
    • Process sales orders and card payments
    • Data input and filing
  • Reception Duties
    • Handling calls, sorting and distributing mail, meeting and greeting visitors

Experience
  • Demonstrable communication, organisation and telephone skills
  • Be customer focused with exceptional customer service skills
  • Excellent IT Skills with experience of Microsoft Office
  • Ability to carry out high volume data entry
  • Excellent attention to detail
  • Ability to work both independently and as part of a team
  • Confident in dealing with difficult customers remaining professional at all times
  • Proactive and Willing to learn
 
Desirable
  • A relevant qualification at College level
  • Knowledge of CRM packages & SAP preferred (full training given)