Reception/Admin

Our client is currently on the lookout for a receptionist/Administrator with experience of SAP to cover short term absence of 3 week but possibly longer.

The Role
The company seeks to recruit an experienced Reception based in our HQ in the North East. The role will involve handling a busy switchboard, general receptions duties, order processing and supporting Sales and Customer Service.

Responsibilities:

Sales Support

Deal with requests for quotes, stock availability and delivery dates
Prepare and send material samples and literature
Process online registration

Customer Service

Handle and resolve customer enquiries, liaising with other departments to resolve any issues
Update database

Order Processing

Process sales orders and card payments
Data input and filing

Reception Duties

Handling calls, sorting and distributing mail, meeting and greeting visitors

Experience

Demonstrable communication, organisation and telephone skills
Be customer focused with exceptional customer service skills
Excellent IT Skills with experience of Microsoft Office
Ability to carry out high volume data entry
Excellent attention to detail
Ability to work both independently and as part of a team
Confident in dealing with difficult customers remaining professional at all times
Proactive and Willing to learn

Desirable

A relevant qualification at College level
Knowledge of CRM packages & SAP preferred (full training given)

****Please note that although initially 3 weeks, this role could be longer but not guaranteed****

COVID-19 (Coronavirus) Update

Receptionist/Admin Cover