Receptionist/Admin Cover

  • Location

    Tyne And Wear

  • Sector:

    Admin & Clerical

  • Job type:

    Temporary

  • Salary:

    £8.72 per annum

  • Contact:

    Martin Cameron

  • Contact email:

    mcameron@meridianbs.co.uk

  • Contact phone:

    0191 232 3302

  • Job ref:

    MC-6

  • Published:

    26 days ago

  • Duration:

    3 weeks possibly longer

  • Expiry date:

    2021-03-11

  • Startdate:

    2021-02-09

  • Consultant:

    Martin Cameron

Reception/Admin
 
Our client is currently on the lookout for a receptionist/Administrator with experience of SAP to cover short term absence of 3 week but possibly longer.
 
The Role
The company seeks to recruit an experienced Reception based in our HQ in the North East. The role will involve handling a busy switchboard, general receptions duties, order processing and supporting Sales and Customer Service.
 
Responsibilities:
  • Sales Support
    • Deal with requests for quotes, stock availability and delivery dates
    • Prepare and send material samples and literature
    • Process online registration
  • Customer Service
    • Handle and resolve customer enquiries, liaising with other departments to resolve any issues
    • Update database
  • Order Processing
    • Process sales orders and card payments
    • Data input and filing
  • Reception Duties
    • Handling calls, sorting and distributing mail, meeting and greeting visitors

Experience
  • Demonstrable communication, organisation and telephone skills
  • Be customer focused with exceptional customer service skills
  • Excellent IT Skills with experience of Microsoft Office
  • Ability to carry out high volume data entry
  • Excellent attention to detail
  • Ability to work both independently and as part of a team
  • Confident in dealing with difficult customers remaining professional at all times
  • Proactive and Willing to learn
 
Desirable
  • A relevant qualification at College level
  • Knowledge of CRM packages & SAP preferred (full training given)

****Please note that although initially 3 weeks, this role could be longer but not guaranteed****