We are seeking a well organised customer service professional to join a busy team based on the outskirts of Exeter as a Helpdesk Administrator. Reporting directly to the Helpdesk Manager the Helpdesk Administrator will co-ordinate a wide range of administrative tasks utilising the integrated workplace management system to provide first line support to the Facilities Teams. This is a busy and varied role which will involve establishing rapport with business managers, teams and peers.
To be considered for the role we will be looking for you to have strong inter-personal and communication skills and be a team player. You will need to be able to prioritise your workload and juggle changing priorities. You should have developed PC skills and have a good knowledge of IT packages including Word, PowerPoint, Excel, Outlook and be able to learn the in-house systems. Ideally you will have worked within a facilities or property services based role. If successful you will become a respected point of reference for all matters relating to the property services for the building and be ready to give advice and information to colleagues. Ideally you will have knowledge of contract administration and be committed to improving services offered.
This role will involve working Monday to Friday either 8am-4pm or 9am-5pm. Salary is competitive based on skills and experience. For further information please contact Lucy Wiltshire on 01823 334799.
Meridian Business Support is acting on behalf of our Client as a Recruitment Agency.