£35000 - £45000 per annum, Benefits: Company Benefits
0117 906 5808
about 1 month ago
This is a full-time role working Monday – Friday 8am-5pm on a salary of up to £45,000 for the right person.
As Service & Maintenance Department Manager, you will manage 2 Engineers on a daily basis, and will attend properties of homeowners or main contractors to complete site surveys and provide accurate quotes for plumbing and heating defects. Back in the office, you will support customers in discussing ongoing issues, raising the job on the internal system (Commusoft), allocating to an appropriate Engineer and ensure the work is completed to a high standard. You will keep customer profiles updated, monitor a customer inbox, and keep ‘jobs’ updated on the system.
A company van will be provided to use during home visits, so a full UK drivers license will be required.
I am keen to speak with candidates with at least 3 years experience in a similar role with good knowledge of domestic plumbing and heating systems. To be successful in this role, you will need the confidence to hold your own in difficult conversations and a keen eye for detail. Any experience in using Commusoft software will be highly desirable, although training will be provided.