IT Support Consultant- Entry Level

IT Consultant- Entry Level
Full time

Meridian are currently recruiting for a well-respected, progressive and market leading company based in Cribbs Causeway, Bristol. The company is seeking a new IT consultant to join their software support team. This is an entry level position where full training is provided. This role is very well suited to candidates looking for the first step in their IT career and to gain commercial experience.

Role Duties:
  • Understanding and actioning customer requirements
  • Identifying and implementing any improvements to a customer’s configuration
  • Investigate and resolve technical issues on customer accounts including software faults
  • Produce and maintain a clear activity log
  • Understand customer data and processing rules 
  • Proven problem-solving abilities
  • Strong attention to detail
  • An ability to quickly learn and retain new information
  • Work efficiently to tight deadlines
  • Excellent written and verbal communication skills
  • Adaptable and open to change
  • Capable of communicating with customers in a polite and professional way
  • Experience with Microsoft Office applications
  • An interest in IT/ Technology
  • Customer Service experience
  • Technical experience gained either through work or education
Role Overview
  • Permanent role 
  • Monday to Friday (40 hours per week)
  • Hours are 08:30- 17:30
  • Induction, training, and support for new team member will be provided
  • Working from home position initially with future plans as an office based role
  • Competitive salary 
  • Excellent career prospects in a progressive company
  • Free parking on site
  • 28 days holiday (including Bank Holidays)
  • Competitive pension scheme
How to apply?

Click apply now for immediate consideration. Email or call 01823 334 799 for further information.