IT 1st Line support to help identify/resolve/escalate software and hardware problems.
The post holder will be part of a team and will form 1st line support for the reporting of IM&T problems across the Trust.
The post holder will provide 1st line support to staff, ensuring accurate call logging and incident resolution for complex hardware and software problems.
To provide a development service to install, maintain computer systems including IT hardware and software for users. Equipment will include personal computers, printers and scanners etc.
The above will be carried out for the Trust in accordance with defined IM&T policies and procedures.
This post will work in a technical environment requiring IT knowledge. The post may at times be required to travel, by car or van, throughout Somerset, therefore the ability to drive is essential. The hours worked are 08:30 to 17:00 Monday to Friday although there is sometimes a requirement to work outside of these hours either at evenings or weekends in order to reduce system and network downtime.
Meridian Business Support is acting on behalf of our Client as a Recruitment Business.