IT Service - Business Support

  • Location

    Yeovil, Somerset

  • Sector:

    IT & New Technology

  • Job type:

    Temporary

  • Salary:

    £10.00 - £14.00 per hour

  • Contact:

    Francesca Woodsford

  • Contact email:

    francesca.woodsford@agustawestland.com

  • Job ref:

    FW/ITANA/1507_1569247381

  • Published:

    25 days ago

  • Expiry date:

    2019-10-23

  • Startdate:

    ASAP

  • Consultant:

    Francesca Woodsford

This is a great opportunity to work within the IT department at the leading Helicopter manufacture in Yeovil.

The job holder will be involved with aspects of the introduction and ongoing support of IT solutions including supporting IT systems and providing IT services to the business.

Key Duties for this position will include:

  • Service desk and operations provision
  • Desktop, mobile devices and printers provision, including changes
  • Provision of Telecommunications and Postal services
  • Management of security controls
  • Identifying options for potential solutions and assessing them for both technical and business suitability
  • Working closely with colleagues, developers, testers and a variety of end users to ensure technical compatibility and user satisfaction
  • Supporting users on change control and system updates
  • Providing training and user materials to users
  • Service/System status reporting
  • Reviewing business service/change/modification requests

Candidates should have a good knowledge of IT applications and technology and knowledge of ITIL processes is desirable. Must also have the ability to work under conflicting demands in a time critical environment

Meridian Business Support is acting on behalf of our Client as a Recruitment Business.