German speaking Customer Service Advisor
JW-5-7
Posted: 05/04/2024
- £25000 + Benefits: Benefits package
- Worcester, West Midlands,
- Permanent
My client, a large International company based in the Worcestershire area, is currently speaking a German language specialist to join their busy team.
The successful candidate will be fluent in written and spoken German.
Role responsibilities:
Skills and Experience:
The successful candidate will be fluent in written and spoken German.
Role responsibilities:
- Respond to all customer enquiries as they relate to order management, technical product specifications and design assistance.
- Using business systems to deal with customers swiftly and effectively
- Using excellent communication skills and in-depth product knowledge to deal with customers professionally.
- Manage key customers and distribution accounts by developing strong relationships.
- Dealing with complaints in a professional and efficient manner to bring swift resolution to any issues.
- Work with internal teams such as Inside Sales, Account Managers and Marketing to help secure new opportunities for the business.
Skills and Experience:
- Must be fluent in written and spoken German
- Experience with SAP and Salesforce preferred
- Able to work on own initiative
- Team oriented, people oriented and a relationship builder.
- Enthusiastic, confident and mature.
- Displays an innate sense of curiosity, and strong accountability.
